You haven't searched anything yet.
Position Overview: We are seeking a Client Success Managerto lead and support the delivery of Mursion’s largest client programs, and help grow our most important accounts. You play a key role on a cross-functional, client-facing team that delivers on $3-5 million of annual client revenue. The ideal candidate will have three or more years of client engagement in an organization that delivers a technology-enabled service. This person should also be a systems-thinker, a self-starter, highly organized, and a strong collaborator.
This is an FT, salaried, and fully remote position reporting to the Senior Client Success Manager. The compensation package is a $80-95K base salary incentives and benefits based on applied experience, geographic location, and other factors identified by the hiring committee.
Responsibilities:
Qualifications:
Core Competencies
Full Time
IT Outsourcing & Consulting
09/26/2022
12/01/2022
mursion.com
SAN FRANCISCO, CA
50 - 100
2015
MARK ATKINSON
$10M - $50M
Software & Cloud Computing
Mursion is the virtual reality environment where professionals practice and master the complex interpersonal skills necessary to be effective in high-stakes professions. Used by a wide range of innovative organizations in healthcare, education, hospitality, finance, and other corporate sectors, Mursion delivers customized virtual reality simulations that recreate the most demanding interpersonal challenges that professionals confront on the job every day. Mursions virtual reality platform: - Uses a combination of artificial intelligence and live actors to deliver powerful and personalized simu...lations. - Provides a wide range of immersive and authentic workplace environments in which to simulate challenging interpersonal on-the-job exchanges. - Forces learners to take risks from which they can learn how to improve their day-to-day performance. While the media has focused on virtual reality as a tool for gaming and other forms of entertainment, virtual reality simulations are on the verge of revolutionizing professional training. Simulated virtual reality role plays offer: - An engaging, efficient, and safe way to learn by doing - Practical experiences to integrate new skills into daily routines - A window into the performance abilities of key staff in global organizations - Easy-to-capture analytics that can inform future training plans Whether a professional needs to practice a challenging interpersonal skill, or is ready to demonstrate his or her mastery of that skill in an authentic form of performance assessment, Mursion is the platform to simulate real- world human interactions that can make or break careers. To learn more about Mursion, please visit our website: www.mursion.com
More
Show less
The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Success Manager job description and responsibilities
Customer Success Managers are responsible for creating loyal customers who come back again and again.
02/14/2022: Twin Falls, ID
Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.
02/23/2022: Bradenton, FL
Provides on-boarding training, support, and compliance expertise to ensure assigned clients understand and comply with applicable standards and laws for mobile marketing / engagement.
02/18/2022: Vincennes, IN
Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.
03/04/2022: Saint Paul, MN
Provide updates & training to existing clients on any new features that are rolled out.
01/06/2022: Shreveport, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Success Manager jobs
A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.
03/04/2022: Port Arthur, TX
Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.
02/01/2022: San Bernardino, CA
The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.
02/25/2022: Orlando, FL
The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.
01/03/2022: Schenectady, NY
Must understand client needs and offer solutions and support.
01/03/2022: Albany, NY
Step 3: View the best colleges and universities for Client Success Manager.