480 Assistant Service Manager Jobs in Tulsa, OK
Murphy Hoffman Company is Hiring an Assistant Service Manager Near Tulsa, OK
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Assistant Service Manager. The role of the Assistant Service Manager is to assist the Service Manager in the day-to-day operations of the Branch’s Service Department in compliance with established policies and procedures. Plans, organizes, leads, and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.
- Assists the Service Manager in assessing present and future needs, trends, problems, and profit opportunities of the Service Department.
- Ensures that approved policies and objectives are clearly understood and effectively communicated within the department.
- Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
- Maintains appropriate communication within and between all departments within the branch.
- Develops and maintains policies and practices which will ensure positive customer relations.
- Is familiar with the activities of competition, market conditions and department operation; keeps the Service Manager informed.
- Coordinates the processing of Warranty Claims with the Warranty Manager and administers warranty and policy adjustments in the most advantageous manner for the customer, dealership, and vendor.
- Provides daily supervision of Foremen.
- Works with the Service Manager concerning customer complaints so they may be handled before the vehicle leaves the shop.
- Monitors RO’s on a daily basis and gives instruction as to the closing of repair orders.
- Performs other duties as assigned by supervisor.
- Minimum of two years’ experience in service department management.
- Must have a positive can-do attitude
- Must have good leadership skills.
- Must have good communication and customer service skills.
- Must possess a strong work ethic and commitment.
- Must be willing to relocate.
Job Summary
Full Time
Retail
$63k-82k (estimate)
10/12/2023
08/06/2024
mhc.com
EL PASO, TX
1,000 - 3,000
1975
Private
CHARLIE CODFIELD
$1B - $3B
Retail
Related Companies
About Murphy Hoffman Company
MHC is a distributor of aftermarket truck and trailer parts to the heavy-duty truck industry.
The job skills required for Assistant Service Manager include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
Manage and maintain computerized service requests to track service operations and close completed orders.
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Manage facility to achieve target revenue generation by maintaining service department efficiently.
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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.
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Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.
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They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).
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The type of business an assistant service manager works for will determine their exact tasks and responsibilities.
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To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.
01/11/2022: Utica, NY
Resolve queries or complaints professionally, maintaining a polite manner at all times.
03/10/2022: Chattanooga, TN
Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.
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Step 3: View the best colleges and universities for Assistant Service Manager.
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