Mumzie's offers exceptional shopping experiences since 2019, initially focusing on children's items and now including a variety of ladies' home and gift products. Their aim is to create a welcoming store atmosphere filled with fascinating and exclusive finds for a memorable shopping experience.

Retail Store Manager

We are seeking an experienced Retail Store Manager to join our team at our boutique store. The ideal candidate should have a passion for delivering exceptional customer service and a strong understanding of retail operations. As a Store Manager, you will oversee all aspects of the store, including sales, staff management, inventory control, and customer relations. You will also drive sales, meet financial targets, and maintain high visual merchandising standards. The successful candidate should have excellent leadership skills, a proven track record of achieving sales targets, and the ability to motivate and develop a team. If you are a dynamic and motivated individual with a passion for retail, we would love to hear from you!

About Mumzie’s:

At Mumzie's, our dedication lies in providing exceptional shopping experiences for our customers. Originating in 2019 as a children's clothing and gift boutique, we have expanded our range to include a delightful assortment of ladies' home and gift items. Our goal is to curate a welcoming store atmosphere that ignites joy for everyone who steps inside. We aspire to be a place where shoppers can revel in a world of fascinating and exclusive finds, ensuring each visit is a memorable and enjoyable experience.

Our primary focus at Mumzie's is to bring smiles and warmth to faces through our distinctive collection of clothing and gifts. We are committed to delivering a magical shopping journey filled with laughter, thrill, and delightful discoveries every time you grace us with your presence. Our goal? To become the top destination for those seeking to immerse themselves in life's magic with captivating wonders! We endeavor to nurture enduring connections with each customer, becoming a part of every special moment life has to offer.

Responsibilities:

Store Managers are responsible for achieving sales and service level targets set for Mumzie's, recruiting and training personnel, ensuring timely customer service, and managing customer inquiries and complaints. They also motivate the staff to provide exceptional customer service, manage shifts and complete all shift-related reports or documentation, abide by cash collection procedures, and ensure all staff members follow them. Boutique managers are also responsible for collecting cash, organizing appropriate transfers, delivering all requested reports, ensuring that computer systems function correctly, running periodic physical stock inventory, placing orders, and checking deliveries. Boutique managers also ensure that the boutique is clean and well-maintained and maintains visually appealing displays.

- Oversee all aspects of the store, including sales, staff management, inventory control, and customer relations.

- Drive sales and meet financial targets.

- Maintain high visual merchandising standards.

- Develop and motivate the store team.

- Ensure exceptional customer service is delivered.

- Create and implement strategies to achieve sales targets.

- Monitor and control store expenses.

- Recruit, train, and supervise store staff.

- Analyze sales and customer data to make informed decisions.

- Manage store promotions and events

Qualifications

The Store Manager must be dependable, disciplined, self-driven, enterprising, and efficient. They should possess excellent written and oral communication, good leadership skills, effective merchandising, and strong organizational skills. Additionally, they should have multitasking abilities and knowledge of the products being sold. Boutique managers should also be able to motivate people, have a good eye for aesthetics, and be proficient with computers and software.- Proven experience as a retail store manager with a track record of success in driving sales and team leadership.

- Strong leadership and managerial skills

- Strong understanding of customer service excellence and sales techniques.

- Excellent communication, organizational, and decision-making skills

- In-depth knowledge of retail operations and merchandising

- Ability to analyze sales and performance data

- Proficiency in inventory management and control

- Familiarity with customer service principles and practices

- Understanding of financial and budgeting processes

- Proficiency in various computer applications and retail management software.

- Capability to work under pressure and handle challenging situations diplomatically.

- Flexibility to work various shifts, including weekends, evenings, and holidays.

- Flexibility to work in a fast-paced environment

- Strong time management and organizational skills

- Bachelor's degree in business administration or related field (preferred)

To apply for the Retail Store Manager position, please send a cover letter and your resume to peyton@mumzieschildren.com. In your cover letter, be sure to highlight your relevant experience and why you are interested in joining our team. We appreciate all applications, but only those selected for an interview will be contacted. Thank you for your interest in this opportunity.

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Management: 1 year (Required)

Ability to Commute:

• Alexandria, LA 71303 (Required)

Ability to Relocate:

• Alexandria, LA 71303: Relocate before starting work (Required)

Work Location: In person