Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide menus
- Maintain a clean and organized host/host station
- Answer phone calls and assist with reservations or inquiries
- Manage waitlist and seating arrangements
- Collaborate with servers and kitchen staff to ensure smooth dining experience
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Provide exceptional customer service and create a welcoming atmosphere for guests

Experience:
- Previous experience in a hospitality or customer service role is preferred
- Familiarity with Aloha POS system is a plus
- Strong communication skills and phone etiquette
- Ability to multitask and prioritize in a fast-paced environment
- Excellent interpersonal skills and ability to build rapport with guests

At our restaurant, we value our team members and offer the following benefits:
- Competitive pay based on experience
- Flexible scheduling options
- Opportunities for career growth and advancement within the company

If you have a passion for providing excellent customer service and creating memorable dining experiences, we would love to hear from you. Apply today to join our team as a Host/Host!

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 25 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person