Position Summary

MYA’s Managers of Retail Territory Sales Associates will provide leadership for the individual contributors in their division with regards to developing, coaching, and mentoring while holding them accountable to policies and sales goals and retail reporting requirements.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Provide leadership to the Retail Territory Sales Associates. This includes recruitment, hiring recommendations, onboarding, training, and handling discipline as needed and according to company policy.
• Responsible for ongoing career development conversations within the context of coaching and mentoring.
• Timely delivery of all relevant communications at the department, division, and companywide level. To include item approvals and retail reset requests.
• Encourage and hold staff accountable to goals for individuals based on the division goals set by the Director. This includes generating timely reports to the assigned director.
• Assign equitable and adequate coverage for manufacturer lines and retail accounts between the team. The includes balance of geographic distribution.
• Resolve customer and client complaints, staffing problems, and other issues that may interfere with efficient sales and operations.
• Accountable for enforcing policies and procedures.
• Monitor and approve expenses for their team.
• Ensure staff are performing duties safely.
• Motivate and encourage their team.
• Travel within assigned territories to work with RTSAs on a regular basis.
• Work Trade Shows as needed.
• Fill in for RTSAs when they are on PTO or when position is vacant.
• Manage HQ accounts as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in Business, Marketing, Finance, or related field; OR
  • Extensive experience as sales manager required.
• Strong verbal and written communication skills.
• Excellent Leadership skills
• Proficient with Microsoft Office Suite or other related software.

Core Competencies

• - Identifying what needs to be done and doing it before being asked or before the situation requires it.
Communication
• - The ability to ensure information is passed on to others who should be kept informed, express oneself clearly verbally and in writing, and understand others.
Time Management
• - Spending time appropriately among people and projects to ensure goals are met.
Thoroughness
• - Ensuring that one’s own and others’ work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure agreements and commitments are fulfilled.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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