WE'RE DOUBLING DOWN ON YOUR FUTURE

• Competitive salary at $18.99/hr. Service Fee with discretionary performance bonuses 2x a year!

• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B).
• Variety of additional voluntary benefits and retirement plans.

GET TO KNOW THE ROLE

The Banquet Attendant maintains, refreshes, and flips banquet and meeting rooms according to the sales contract, BEO, and Muckleshoot Casino banquet and catering department standards. Responsible for the timely and complete breakdown /set up of banquet and meeting rooms.

WHAT YOU’LL DO

• Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Ensure banquet and meeting room cleanliness and organization is completed in a timely manner and assist the Banquet Captain and staff during large functions.
• Ensure that all banquet and meeting rooms are properly set in a timely manner, so that the banquet service staff may prepare for functions.
• Refresh rooms on time, have water in rooms as directed by BEO and/or Banquet Captain.
• Ensure rooms are clean and set for appropriate functions.
• Assist with set-up of tables, linens, chairs, etc. for full service of banquet events.
• Report anything less than perfect condition to maintenance for repair.
• Ensure all supplies are readily available per the BEO and all equipment is set up and working properly.
• Ensure banquet/meeting space is quickly flipped and all areas are spotless for the next guest/function.
• Ensure all post-function cleaning duties are completed – floors, tables, buffet stations, etc.
• Provide excellent food and beverage service when applicable for banquet events.
• Maintain knowledge of all established policies and procedures.
• Maintain sense of urgency when on the service floor.
• Maintain back of the house, front of the house and side work duties for the overall productivity of banquet events.
• Maintain clear and open communication between all staff members for overall event success.
• Always follow Health and Safety practices.
• Anticipate problems and ask for management assistance as needed.
• Create, maintains, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel.
• Other duties as assigned.

WHAT YOU’LL BRING

• Ability to obtain a Class III B gaming license.
• 1 (one) year banquet set up experience preferred.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• Must maintain a valid Liquor Service Permit.

HOW YOU’LL BE SUCCESSFUL

• Knowledge of special menu items, food preparation, and presentation, presentation of wines and liquor, complete knowledge of all room set-ups, table set-ups, and catering procedures.
• Knowledge and skills using computer software, MS Office Suite, and P.O.S. or register systems.
• Knowledge of health & safety standards, and safety regulations as required.
• Skilled in excellent communication; both oral and written. Read, write, and speak English fluently.
• Ability to produce successful results with minimal supervision.
• Ability to present etiquette in table setting and service.
• Ability to train and mentor diverse staff.
• Ability to work well with subordinates and management.
• Ability to work with and maintain confidential materials and information.
• Must be at least 21 years of age.

WHAT TO EXPECT

• Availability – Ability to work 40 hours per week, holidays, weekends, and nights to support a 24/7 operation.
• Physical – Ability to maneuver in all areas of the casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
• Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.

Muckleshoot Casino Resort is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Muckleshoot Casino Resort or its affiliates via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Muckleshoot Casino Resort. No fee will be paid in the event the candidate is hired by Muckleshoot Casino Resort as a result of the referral or through other means.