Description

Job Summary

• Lead, manage and direct all lift and Alpine Slide operations staff that aligns with company goals and objectives. This position requires oversight, execution and management of all operational related issues contained within or associated within the resorts lift system. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks and requires a wide degree of creativity and latitude with a keen attention to detail.

Essential Job Functions

• Oversee the day-to-day administration and supervision of the Alpine Slide and Lift Operations Departments.
• In cooperation with HR, Manage the recruiting, staffing, training, retention, evaluation, and motivation of all personnel to ensure effective innovative, and professionally competent operations that are commensurate with corporate philosophies.
• Develop a dynamic PM plan to effectively maintain all aspects of the Alpine Slide.
• Establishes best practices, works under pressure, and prioritizes tasks accordingly.
• Maintain proficient understanding of technological and service advances within the ski industry associated with areas of responsibilities to ensure changes are incorporated into department operations and/or issues are reviewed for future consideration.
• Maintain excellent guest and employee rapport and ensure customer satisfaction remains at the highest level possible (internal & external).
• Provide comprehensive sourcing strategy for all materials and contracted work.
• Attend daily meetings as required and be able to step in as back up into any part of the daily operations without notice.
• Perform routine inspections of all facilities and lifts to ensure they are in optimal operating condition at all times.
• Create and maintain current job descriptions for staff.
• Develop and maintain required and appropriate operational record keeping and information systems to ensure regular analysis and effective management of operations.
• Maintain relations with outside agencies that pertain to Lift Operations; Federal, State, and local agencies.
• Participate on committees and boards when they pertain to the welfare of Mt. Hood Skibowl, specifically department operations.
• Develop and communicate to staff the short and long-range department plans, goals, and objectives. Oversee the implementation of said strategies.
• Contribute to the development and long-range planning of mountain operations.
• Maintain the highest safety standards and code compliance for guests and staff daily.
• Develop and manage current fiscal budget guidelines and targets. Pro-actively managing expenses and payroll; study costs, look for irregularities.
• Other duties as requested by Director of Operations, Mtn Manager, VP/GM, or Senior Team.

Qualifications

Requirements

·Previous ski industry experience with a strong reputation & understanding of lift operation practices and concepts.

• Familiarity of ANSI B77 Code is helpful.

· 3 to 5 years of leadership, supervisory or managerial experience.

· Bachelor’s degree in business or a related field is a plus.

Other Skills/Abilities

• Proficiency to multitask is paramount. Requires superb organizational skills.
• Solid level of business acumen - Strong financial and business-related skills including, but not limited to budget administration and analysis, superior management skills, excellent organization, and interpersonal skills.
• Strategic thinker - Must be a strong problem solver and able to think on your feet to quickly grasp the situation and

possible solutions.

• Ability to execute tactics.
• Team Player - be flexible and open to new ideas and changing priorities.

Equal Employment Opportunity Policy

Mt. Hood Skibowl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.