Who are we hiring?

The Concession Associate is responsible for preparing beverages, food, and merchandise items to sell to guests during events in a friendly & courteous manner. This position is also responsible for maintaining cleanliness of their assigned location, processing cash and charge transactions and assisting Team Leads with timely set-up and breakdown of all work areas, specifics in food safety, food production, guest relations, equipment use and maintenance.

What will you do?

• Mixes, garnishes, and services alcoholic and non-alcoholic drinks for guests.

• Selling various food, beverage & merchandise items throughout the theatre and front-of-house.
• Prepare display merchandise & sell products to patrons in a friendly and courteous manner. 

• Assist stand leads and supervisors in the set-up of the assigned selling area. 
• Verify cash bank, complete and sign a cashier’s worksheet in the money room. 
• Notify the Team Lead of product that requires replenishment during an event. 
• Have a working knowledge of the theatre policies and important locations, i.e. restrooms, telephones, medical, security, etc. 
• Answer and direct patrons in a courteous and professional manner.
• Assist Team Lead in the closing down of concession and bar areas at the conclusion of an event. 
• Participates in special projects and performs other duties as assigned.
• Maintains Health Dept. standards and executes the procedures in place.
• Adheres to TEAM training guidelines

What do you need to succeed?

• Strong communication skills with a focus on customer service.
• Must be able to handle transactions without a register.
• Must be comfortable with heights.
• Must be able to complete daily and nightly inventory.
• Flexibility in scheduling with the ability to work at least 4 days/nights a week including weekends and holidays. 
• Must have strong communication skills with the ability to multi-task and partner with asst. supervisors to handle customer service issues.
• Must be flexible to rotate positions within a shift. 
• This position is part time and event driven.
• Bartending license is a plus.

Special Requirements

• Must be receptive to working outside in inclement weather and extreme temperatures.
• Ability to lift up to 25 pounds.
• Ability to stand and move about the theater throughout the duration of the shift.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

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