FLSA:

Non- Exempt

Department:

Operations Support

Job Title:

Production Control Assistant

Reports To:

Production Control Supervisor

DOT/ NON- DOT:

Non-DOT

The Production Control Assistant (PCA) is a pivotal role within the workbooth operations. The PCA audits aircraft maintenance documentation both in-progress and at completion followed by data entry and scanning audited copies into archive. Creates repair station record of a completed work package and ships to the customer. Perform routine and specialized clerical support duties in accordance with standard operating procedures. The Production Control Assistant uses personal computer applications necessary to complete assigned tasks.

1

Qualified and proficient in all required customer data entry systems and portals.

2

Data enters work packages accurately, in a timely manner, on a consistent basis.

3

Performs technical audit of work packages for accuracy, in a timely manner.

4

Monitors the time clocked to tasks for accurate billable hours. Informs the Project Manager of items such as man hours exceeding task estimate and allocated materials left over on closed tasks that affect the overall budget.

5

Informs the Project Manager of outstanding work on reportable milestones close to target date.

6

Works in tandem with the Planning Department to add items to the workscope including engineering items and after hours work order changes.

7

Systematically issues task cards to Mechanics and returns cards to the assigned workbooth throughout the shift. Ensures all tasks issued out for the shift are physically and systematically returned to the workbooth.

8

Attaches material certificates to work cards.

9

Follows up on work cards needing corrections.

10

Maintains a running tally of audited paperwork.

11

Scans work packages creating repair station record of maintenance.

12

Files work cards and non-routine work cards accurately and in a timely manner.

13

Provides a shift turnover via e-mail daily highlighting any impending action items.

14

Ships completed work packages to customer.

15

Key support within maintenance workbooth to assist in updating reports, document control and informing Project Manager of needed document corrections.

16

Follows all controlled workbooth and safety procedures and wears/uses appropriate safety equipment for the work being performed (as required).

17

Performs other duties as assigned.

Departments or Job Titles

Purpose

Immediate Supervisor

Maintenance Managers and Supervisor

Other Leads and Employees

Businesses or Organization

Purpose

Customer Representatives

Vendors

Other OpCo employees

Position Profile

Required

Desired

Level

Academic Qualifications

High School Diploma or GED required, college degree preferred

x

Languages

Must be fluent in spoken and written English. Spanish a plus

x

Special Licenses

NA

Previous Experience

Minimum one (1) year of relevant aircraft industry experience preferred

x

Technical Skills

Position requires proficiency in software applications including Microsoft Word, Excel and Project. Individual will perform daily transactions within Flightstar’s ERP system as well as customer portals

x

Required Skills

Above average organizational skills

x

Strong customer service aptitude

x

Strong communication

x

Strong attention to detail and follow through

x

Multi-tasking techniques and typing proficiency are necessary to perform effectively in the position

x