Overview
We are seeking a knowledgeable and customer-oriented Lead Budtender to join our team. As a Lead, you will assist the Management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Our Budtenders are responsible for helping customers, checking them out, cash handling and customer service. The position is also responsible for performing sales and service functions for targeted promotional items.

Essential Functions:

• Greet and establish rapport with guests -- get to know them to seek to understand their interest in cannabis medicine/ merchandise items
• Assist customers on different strains, products, and consumption methods
• Provide recommendations based on customer preferences and needs
• Lead by example by exceeding personal sales volume and KPI goals and support Sales Associates to do the same
• Development of high customer experience standards, to include a “Guest Centric” culture and industry leading customer engagement through sales training and product knowledge.
• Execute a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
• Assist store leaders with executing business initiatives in an effective and efficient manner
• Report out to Assistant Manager to identify training and development needs and support of Sales Associates.
• Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores
• Maintain cleanliness of facility.
• Maintain the professional appearance of the collective by restocking merchandise on the sales floor and participating in basic store clean-up.
• Perform clerical tasks including accurate filing, compiling, and maintaining inventory and records.
• Assists guests and arranges payment terms, with recognized POS systems in accordance with established guidelines.
• Verifying proper paperwork, documentation and ID for customer
• Other duties as assigned by the Management Team
• Adhere to all state regulations and company policies

Competencies

• Business Acumen
• Utmost Integrity
• Communication Proficiency
• Guest/Client Focus
• Desire to learn about our products and cannabis therapies
• Strong attention to detail and a team-player mentality
• Fun attitude and strong work ethic
• Organizational Skills
• Personal Effectiveness/Credibility
• Problem Solving/Analysis
• Results Driven
• Technical Capacity
• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education and Experience:

• Associate degree, or equivalent experience in related field
• Sales and guest service experience
• Excellent time management skills to handle multiple tasks efficiently
• Strong communication skills, both verbal and written
• Knowledge of cannabis strains (Indica's, Sativa's, Hybrid's), products (Edibles, Extracts and related items), consumption methods, and current products on the market.
• Previous dispensary-related experience - a plus
• Proficient in using technology for sales transactions and inventory management
• Must be able to provide exemplary guest service, and represent the brand with pride
• Ability to work in a fast-paced environment
• Must be at least 21 years old
• Must be willing to take OLCC test for Cannabis Handlers Card
• Must be willing to work weekends, days, night shifts

Supervisory Responsibility:

This person is directly responsible for leading the Sales Associate (Budtenders) team.

Work Environment:

This job operates in a professional retail store setting. This role routinely uses standard office equipment such as computers, tablets, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type and Expected Hours of Work:

This is a full-time or part-time position. Work hours are anytime between Monday through Sunday, 6:00 a.m. to 11:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Required Education and Experience:

High school diploma or GED diploma and two to three years of related experience and/or

training, or equivalent combination of education and experience.

Additional Information: You will be joining a challenging team of high achievers, who are all extremely driven to be the best at what they do--where quality and winning is paramount. This position is not for everyone; you will be pushed. You must have a genuine passion to be part of this high-intensity team, without this passion you will find what we are trying to accomplish too difficult.

If you are passionate about cannabis and providing exceptional customer service, we would love to hear from you. Join our team as a Marijuana Budtender and be part of this exciting industry!

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, gender identity, disability status or protected veteran status. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

Job Type: Full-time

Pay: $15.20 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person