About us

MOZ Dispensary is a small business in New York, NY. We are professional, agile and innovative.

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities

Position Summary:

We are looking for an experienced and customer-and team focused Experience Manager to join our recreational cannabis store. As an Experience Manager, you will be responsible for ensuring that our members have an exceptional and memorable experience during their visits to our club. We are seeking individuals who are committed, responsible, and professional, with at least 2 years of experience in the cannabis industry. If you are passionate about cannabis culture and have a knack for creating engaging experiences, we want to hear from you.

Responsibilities:

• Welcome and engage with members as they enter the social club, creating a warm and inviting atmosphere
• Provide in-depth knowledge about our club's offerings, events, and activities
• Assist members in selecting the right cannabis products and experiences based on their interests and preferences
• Promote and coordinate events, workshops, and educational sessions to enhance member engagement
• Upsell and recommend additional club experiences or products to enrich the member's visit
• Organize and host member events, ensuring a fun and safe environment
• Collaborate with the marketing team to promote activities and special offers
• Manage reservations and member inquiries with professionalism and efficiency
• Operate the club's Point of Sale (POS) system for member transactions
• Ensure compliance with all state regulations related to cannabis social clubs
• Maintain the cleanliness, organization, and aesthetic appeal of the club's facilities
• Monitor and manage inventory of club merchandise and promotional items
• Train and mentor staff to uphold the club's standards of service and member experience

Qualifications:

• At least 3 years of experience in the cannabis industry
• Exceptional interpersonal and communication skills to engage effectively with members and provide outstanding service
• Strong organizational and multitasking abilities to manage multiple events and tasks simultaneously
• Proficiency in using Point of Sale (POS) systems for transactions and bookings
• Basic knowledge of cannabis strains, products, and culture is preferred
• Fluent English; Spanish or other languages are a plus
• Previous experience in event management is highly desirable
• Ability to work flexible hours, including evenings and weekends, to accommodate club events and member needs

Job Type: Part-time

Pay: Up to $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 9 hour shift
• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Cannabis: 1 Year
• Social Media

Job Types: Full-time, Part-time

Pay: $38,000.00 - $450,000.00 per year

Expected hours: 10 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• New York, NY 10002: Relocate before starting work (Required)

Work Location: In person