28 Entry Level Customer Service Representative Jobs in Worcester, MA
MOXIE Management is Hiring an Entry Level Customer Service Representative Near Worcester, MA
A thriving Customer Service and Sales firm, Moxie Management is a dynamic team that serves the Worcester community with the best service options in the tri-state area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Entry Level Customer Service Representatives work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Entry Level Customer Service Representative:
- Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
- Answer questions regarding order status, payment, product, promotions, and any problems related to the customer experience
- Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
- Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
- Developing strong leadership and interpersonal skills
- Driving sales through promotional campaigns
What We Are Looking For:
- Bachelor’s degree in business, marketing, or similar concentrations
- A consistent overachiever with a drive for perfection
- Must be able to work full-time hours and have weekend availability
- Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
- Patience, empathy, and passion for people
- Confidence and public speaking skills
#LI-Onsite
Job Summary
Full Time
Business Services
$50k-65k (estimate)
03/21/2024
07/22/2024
moxiemanagement.com
North Aurora, IL
<25
Business Services
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The job skills required for Entry Level Customer Service Representative include Customer Service, Products and Services, Customer Support, Leadership, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Representative positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Representative. You can explore the career advancement for an Entry Level Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Representative job description and responsibilities
They provide proactive customer service.
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Follow established protocol for submitting orders to order entry and provisioning.
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Delivering extraordinary customer care by responding to questions concerning and providing answers to people.
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Track all change requests from customers and manage all change request requirements of the project.
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Listen attentively to caller needs to ensure a positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Representative jobs
Excellent communication abilities and data entry skills are essential for candidates.
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Align with the customer's goals and needs.
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Candidates can get started on a strong note with a customer service representative resume headline that grabs the reader's attention.
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Applicants can stand out as an entry-level customer service technician or customer assistant by mastering these entry-level skills and qualities.
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Customer service should know that responding to questions with positive language can greatly affect how the customer hears the response.
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Step 3: View the best colleges and universities for Entry Level Customer Service Representative.
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