This position is responsible for providing excellent patient care and experience in accordance with MPHC guiding principles, HIPAA, and any other applicable federal & state laws. The Medical Assistant I position requires a basic level of knowledge regarding the functions necessary to be a Medical Assistant.

Essential Functions

• Ensures HIPAA compliance and patient privacy in accordance with the law, and with MPHC policies and procedures.
• Handles sterile and dirty instruments used in the departments according to CLIA law and regulations.
• Cleans patient care areas in accordance with infection control procedures. 
• Keeps exam rooms/procedure rooms stocked/set up according to departmental guidelines.
• Routinely cleans medical equipment to meet quality assurance. Identifies equipment needing maintenance. Reports malfunctioning equipment to Lead, and removes malfunctioning equipment out of patient care areas, if possible, for repair. 
• Obtains and documents chief complaint, vital signs, and medical/social histories per procedure.
• Facilitates the completion of questionnaires, as needed.
• Uses proper charting procedure, i.e., noting date, time signature and job title.
• Plots growth grids in pediatrics.
• Manages telephone messages from department and ensures patient rescheduling with appropriate timeframes.
• Verifies, administers, and documents all medications and/or immunizations given. Including lot #, location, and initials, per procedure.
• Manages EHR tasks for department daily, following established EHR workflow, including Labs/Di’s, TE’s, Documents, Actions and Consult Pending, etc.
• Completes chart prep for department daily to include the review of any outstanding care items and reviews ASIIS, as appropriate; makes updates to EMR as needed.
• Utilizes and/or schedules interpreter services as needed by the patient.
• Checks immunizations and supplies for expired items
• Restocks sterilization area and other shared areas with supplies including but not limited to urine cups, needles, gauze, band aids.
• Ensures biohazard and sharps containers are properly disposed of or emptied.
• Check fax outbox to ensure there are no failed faxes for department.
• Completes daily accountability board and attend scheduled department meetings.
• Must be able to adapt to working with different provider teams when needed for coverage.
• Participates in preparing department for internal and external site audits.
• Maintains training, skills, and certifications in accordance with policies and procedures.
• Consistent, reliable in-person attendance is required.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• Medical Assistant Certificate
• Current CPR Certification

Preferred Qualifications:

• Electronic Health Record experience 

• At least one year of previous medical back-office experience
• RMA or CMA credential