Medication Assistance Program Coordinator

JOB DESCRIPTION

Summary

Responsible for the daily operations of a medication assistance program for patients served at Clinic locations. The position will require travel between our two clinic locations in Gatlinburg and Sevierville.

Supervisor: Practice Manager

Supervisory Responsibilities: None

Major Responsibilities/Tasks:

• Handling administrative tasks, completing medication assistance program online applications and communications with patients.
• Ensure compliance with medication assistance programs requirements and pharmacy regulations.
• Conducting and reporting inventory audits, inventory labeling, and maintenance of adequate provider medication dispensing documentation.
• Maintain files and records in a confidential manner.
• Ensures policies are communicated and administered consistently. Recommends new and/or revised policies and procedures to the practice administrator.
• End of the month reporting, and submission as required.
• Coordination of patient pick up and validation of medications.
• Perform other related duties as directed or assigned.

EDUCATION: High School Diploma or equivalent. Certified Pharmacy Technician program completion strongly preferred.

EXPERIENCE: Two or more years of experience working in a pharmacy or similar position in a healthcare facility.

Performance Requirements:

Knowledge:

• Knowledge of clinic policies and procedures and regulatory requirements.
• Knowledge of medical terminology and insurance practices.
• Knowledge of computer programs and applications.
• Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Knowledge of CPT and ICD-9/ICD-10 coding.

Skills:

• Proficient computer skills is required.
• Skill in operating office equipment
• Skill in handling paperwork/filing adequately.
• Skill in handling incoming phone calls and triaging appropriately.
• Skill in written and verbal communication.

Abilities:

• Able to learn/use other computer programs including Microsoft® Excel, e-mail, Internet.
• Ability to work effectively as a team member with physicians and other staff.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to flexibly respond to changing demands.
• Ability to organize and prioritize tasks effectively.
• Ability to communicate clearly.
• Ability to work with little supervision.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person