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LOCATION:
Remote MACU Footprint
IMPORTANT INFORMATION:
Please review job description fully, minimum qualifications must be met in order to be considered
Various schedule, will include rotating weekend day
POSITION CLOSE DATE:
Please NOTE: This position willclose Monday May 20th 5pm
To be effective, an individual must be able to perform each job duty successfully.
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
Three years of similar or related experience
Education
Two-year college degree or completion of a specialized course of study at a business or trade school or equivalent
~
Computer/Office Equipment Skills
Basic computer operating skills. Advanced skills in Microsoft Office (Outlook, Word, Excel) Must have a good knowledge and confidence in working with Symitar. Type a minimum of 35 words per minute. 10-Key experience.
Managerial Responsibility
Has managerial responsibilities that are assigned and over seen by area manager. Managerial responsibilities are direct or through work/team leaders or assistants. Estimates personnel needs and assigns work to meet these needs. Supervises, coordinates, coaches and reviews the work of assigned staff. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy/disciplinary action.
Other Skills and Abilities
Abilities usually acquired in three years Call Center Supervisory experience. Must have a thorough knowledge and understanding of credit union policies and procedures in loan origination and new accounts functions. Must have the ability to coach and direct the work of others to give quality service. Must have a basic knowledge of the use and function of Automated Call Distributing systems and other telecommunications equipment. Must have the ability to supervise and lead others to give quality service. Must have the ability to sell financial services and train and coach others in referring the products and services of the credit union. Must have the ability to work in a team environment and promote teamwork among staff.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds consistently and up to 25 pounds occasionally
Environmental
There are no unusually environmental factors
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***
Full Time
$70k-92k (estimate)
05/21/2024
05/29/2024
macu.org
West Jordan, UT
100 - 200
The job skills required for Service Center Assistant Manager (Member Experience Agent Teams) include Call Center, Products and Services, Coaching, Microsoft Office, Planning, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Center Assistant Manager (Member Experience Agent Teams). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Center Assistant Manager (Member Experience Agent Teams). Select any job title you are interested in and start to search job requirements.
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