61 Customer Service Representative Jobs in Ogden, UT
Mountain Air Conditioning and Heating is Hiring a Customer Service Representative Near Ogden, UT
Mountain Air Conditioning & Heating is currently seeking a Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while using a computerized system for tracking information, troubleshooting, and providing information about products and services. In addition, our CSR's schedule service appointments and update customer's accounts.
What's in it For Me?
- Competitive Compensation ($15/hr - $17/hr)
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EPA, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Do I have What it Takes?
- High School Diploma or GED preferred
- 1 years customer service experience
- Basic computer proficiency, particularly with Microsoft applications
- Experience with Service Titan is a plus.
- Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
- Must be able to work evenings and weekends when needed
What Will I Do?
- Successfully handle high volume inbound customer service calls
- Making/handling high volume of outbound calls
- Respond to e-mail inquiries
- Expedite unresolved customer grievances to designated departments for further investigation
- Maintain accurate customer information and scheduled appointment details
- Actively promote and sell new or additional services or products when applicable
Job Summary
Full Time
$33k-41k (estimate)
04/30/2024
05/13/2024
mountainairac.com
<25
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
