Description

Summary:

Greets patients in a warm and friendly manner, answers telephones and makes appointments for health center and other referred services. Efficiently and accurately performs all other front office duties.

Benefits:

MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.

EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Requirements

Education, Training or Certifications Required:

High school diploma or equivalent.

Experience Required:

1. Medical office experience preferred.
2. Experience in Customer Service with face-to-face contact.

Special Requirements:

Cognitive Requirements:

1. Emotional maturity and good people skills required.
2. Ability to work with distressed or anxious patients or family members required.
3. Ability to handle multiple tasks at the same time.

Physical Demands:

1. Ability to sit/stand/walk for up to eight hours per day.
2. Able to perform under stress.
3. May involve extended sitting.
4. Use of VDT, hand/eye coordination (typing).

Environment:

1. May involve exposure to infectious diseases.
2. General office work hazards.