Job description

We are looking for highly skilled and motivated people to join our team!

Who are we? We are Ethnix Group! A group of consolidated companies delivering innovative solutions through six business units; leading in: commercialization and development of ethnic products, logistics solutions, commercial real estate facilities, ethnic products manufacturing, and more.

As a Bilingual Merchandiser (English and Spanish) at Ethnix Group, you play a vital role in ensuring our products are displayed, stocked, and promoted effectively at our valued customers' stores. Your focus is to maintain a seamless supply chain and create a positive shopping experience for consumers by checking expiration dates, short dates, and product displays.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ensure our products are consistently stocked and displayed at customer stores.
• Maintain relationships with key customers and understand their business goals to provide tailored solutions.
• Drive sales opportunities through networking and provide expert consultation on Hispanic food and beverage consumption.
• Handle customer complaints and resolve issues promptly to maintain Ethnix Group's reputation
• Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Ethnix Group’s policies and performance expectations.

Organizational Responsibilities:

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).

Practices proper safety techniques in accordance with Company, warehouse, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor injuries or accidents, or other safety issues to appropriate individual(s).

Identifies areas for improvement and offers suggestions to improve the site's efficiency, profitability, and productivity.

Keeps abreast of current changes in technology, logistics tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information, and applies knowledge and practices to area(s) of responsibility.

Work Hours (may vary by state or location):

This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site and shift. Must be available to work on weekends when scheduled, and must be able to perform the essential job functions unaccompanied.

Qualifications:

Bachelor's degree or equivalent experience in sales and marketing.

Proficient in English and Spanish to effectively communicate with customers and the team.

Strong mathematical skills for financial record-keeping and inventory audits.

Demonstrated ability to generate sales leads, conduct presentations, and close sales.

Education/Experience:

Employment history that demonstrates the application and usage of a sales and marketing platform, internet, and CRM platform background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. Education bachelor’s degree or equivalent is required.

Language Ability:

Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, and answer questions in English. Ability to write routine reports and correspondence.

Math Ability:

Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete daily settlements, reports and inventory audits and other reporting information.

Reasoning Ability:

Demonstrated ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Demonstrated proficiency in word processing, TEAMS, and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet.

Certificates and Licenses:

A current valid driver’s license is required.

Supervisory Responsibilities:

This job does not have supervisory responsibilities.

Work Environment:

Our team is fully empowered and committed to driving and execute service growth in our territory. You will report directly to the assigned territory sales supervisor and work together to accomplish our goals.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the warehouse and amenities.

Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Understanding of Job Essentials:

ETHNIX Group is a drug free, harassment free workplace. All candidates must pass a drug screen and an extensive background check. Ethnix Group is an equal opportunity employer and does not tolerate harassment, discrimination or retaliation.

I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements.

I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Ethnix Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance