Job Summary:

We are seeking a skilled Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere.

Responsibilities:

- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist guests with reservations and bookings
- Manage phone calls and reservations effectively
- Ensure the front desk area is clean and organized
- Handle guest requests promptly and courteously

Skills:

- Excellent guest relations skills
- Strong background in hospitality and customer service
- Knowledge of hotel management systems
- Bilingual proficiency is a plus
- Proficient in phone etiquette and phone systems
- Multilingual abilities are advantageous
- Understanding of hospitality management principles

Join our team as a Front Desk Agent to showcase your hospitality skills and provide exceptional service to our guests.

Job Type: Full-time

Pay: From $11.00 per hour

Expected hours: 34 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• El Paso, TX 79932 (Required)

Work Location: In person