POSITION JOB DESCRIPTION

Position: MAINTENANCE ENGINEER

Reports to: General Manager/ Assistant General Manager

Department: Props Ops &Maintenance

Classification: Non-exempt

SUMMARY:

The Maintenance Engineer performs repairs and preventative maintenance work to ensure hotel maintenance quality standards are achieved and maintained. Keeps all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. And to complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually works toward and supports the improvement of engineering service to guests, other departments.

GENERAL RESPONSIBILITIES:

• Provide the highest quality of service to the guest at all times.
• Respond to all maintenance work orders in a timely manner. Repair and maintain furniture and fixtures within the hotel.
• Perform general minor repairs to in-house plumbing, electrical, refrigeration, kitchen equipment and HVAC systems.
• Report work completed daily to supervisor.
• Respond in a courteous manner to guest questions, complaints and/or requests.
• May perform preventative maintenance and repairs in accordance with property standards.
• May perform general maintenance on property grounds.
• Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers and/or guest names are given out without proper identification.
• Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
• Ability to prioritize and organize work assignments with attention to detail, speed and accuracy.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Ability to read and understand test equipment, measuring devices, and safety manuals. Ability to interpret readings from meters & gauges and other measuring units.
• Test, troubleshoot and perform basic repair on all types of equipment. And to clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• Carry out specific oral and written instructions.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Ensure uniform and personal appearance are clean and professional.
• Must be thoroughly familiar with Employee Handbook and all policies and rules it contains.
• Must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Employee Handbook, Safety Manual, and operating guides.
• Wear proper attire at all times in accordance with the Company Dress Code.
• Other duties as assigned, of which employee is capable of performing.

TRAINING:

• Employee is required to complete hotel training in the appropriate timing as designated by immediate supervisory team or General Manager. Employee must complete 3 or more training classes upon hire. This may include all required brand training courses and/or 3 or more classes pertaining to your specific department.
• Employee will also attend at least 1 training class per month during their first year as well as any other required on-going and periodic training required by brand, hotel, or corporate.

QUALIFICATIONS:

• High School Diploma or Certification in Air conditioning/refrigeration or electrical/civil or mechanical.
• Computer Knowledge/Skills: MS Windows.
• Minimum 1 years' work experience.
• Must be able to carry and/or lift items that weigh approximately 50 lbs. and push and/or pull objects that weigh approximately 100 lbs.
• Ability to work in a neat and efficient manner, keeping work areas clean and well organized.
• Ability to multi-task in busy environment and adhere to hotel the Standard Operating Procedures.

I have received, reviewed, and understand this job description. I further understand that I am responsible for the satisfactory execution of the functions and responsibilities described herein, under any and all conditions as described. I also acknowledge that this job description may change to add additional responsibilities as the company changes and/or grows. I understand failure to perform my job duties to expectations can result in disciplinary action, up to and including termination.

Job Type: Full-time

Pay: $14.00 - $19.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Work Location: In person