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Service manager
Morrison Healthcare Lexington, KY
$63k-89k (estimate)
Full Time | Ancillary Healthcare 2 Months Ago
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Morrison Healthcare is Hiring a Service manager Near Lexington, KY

Morrison Healthcare

Salary : $55k-$57k, D.O.E.

Other Forms of Compensation : N / A

Pay Grade : 11

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems.

Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences.

The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption.

Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually.

Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years.

The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Summary : As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions.

Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.

Essential Duties and Responsibilities :

  • Oversees dining services operations of a medium to large volume location.
  • Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.
  • Assists with profit and loss and budgeting as it pertains to this account.
  • Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.
  • Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team.
  • Assists with the preparation of quarterly reports for client presentation.
  • Works with marketing and culinary department to increase sales by innovations and food quality.
  • Communicates with the culinary department to ensure the food programs reflect the vision of the company.
  • Performs other duties as assigned.

Qualifications :

  • 2 years of food service management experience.
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and / or related food service operations.
  • Waited table and catering experience is preferred.
  • Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Communication skills both written and verbal.
  • Financial, budgetary, accounting and computational skills.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification is preferred.
  • Associate’s degree is preferred.
  • Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$63k-89k (estimate)

POST DATE

03/05/2024

EXPIRATION DATE

07/25/2024

WEBSITE

morrisonhealthcare.com

HEADQUARTERS

KNOXVILLE, TN

SIZE

3,000 - 7,500

FOUNDED

2012

CEO

HEATHER MATHIS

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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The job skills required for Service manager include Initiative, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service manager positions, which can be used as a reference in future career path planning. As a Service manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service manager. You can explore the career advancement for a Service manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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