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Job Summary
Acts as a liaison between VIP guests and resort to ensure the delivery of the highest level of guest service to Morongo Casino, Resort and Spa guests.
Completes daily tasks in order to elevate communication within the team, and to elevate guest experience.
Essential Duties And Responsibilities
Qualifications
QUALIFICATIONS :
Computer skills, excellent verbal and written skills. Required to act as a sales representative. Ability to master the use of our Host Viz CRM system and complete tasks as assigned in QCI.
In-depth knowledge of Player Development operations. Working knowledge of ACSC & LMS. Ability to maintain strict confidentiality of classified information.
Ability to tactfully and diplomatically deal with the guests, both internal and external. Ability to handle high stress situations with composure.
Ability to speak to large or small groups. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations.
Must possess strong organizational skills, be detailed oriented and have the ability to multi-task while paying close attention to details.
EDUCATION and / or EXPERIENCE :
Casino and / or player development preferred, but not required. High School diploma or GED required. Bachelor’s degree in marketing, business administration or related field preferred;
or equivalent work experience providing necessary background for the position.
LICENSES, CERTIFICATES, REGISTRATIONS :
Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.
LANGUAGE SKILLS :
Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Must have the ability to write routine reports and correspondence and to speak effectively with guests or team members of organization.
MATHEMATICAL SKILLS :
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY :
Must have the ability to independently problem-solve challenging situations. Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures
Last updated : 2024-03-24
Full Time
$50k-79k (estimate)
03/26/2024
03/31/2024
morongo-casino-resort-spa.com
CABAZON, CA
25 - 50
1983
Private
GENE STACHOWKSI
$5M - $10M
The job skills required for Development coordinator include CRM, Organizational Skills, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Development coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Development coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Development coordinator positions, which can be used as a reference in future career path planning. As a Development coordinator, it can be promoted into senior positions as a Major Gifts Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Development coordinator. You can explore the career advancement for a Development coordinator below and select your interested title to get hiring information.