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Our Bethesda practice is looking for a front and back office med-spa receptionist that recognizes the unique needs of each patient, they customize treatments, ensuring optimal skin health and appearance.
Their commitment extends beyond direct care; they actively research new dermatological technologies and both prescription and non-prescription products.
The team's dedication to excellence and continuous improvement has made them a trusted choice for thousands, who laud their personalized approach and cutting-edge treatments.
Their objective is clear : to offer the most advanced skin care and facial rejuvenation procedures available, ensuring every patient feels confident in their skin.
With a reputation built on decades of unparalleled service, they stand as a testament to commitment and expertise in dermatology.
Objective :
Deliver a stellar 5-star patient experience, maintain smooth patient flow throughout the facility, and showcase a robust work ethic.
Responsibilities :
Communication Skills : Answer calls within three rings, demonstrating knowledge of aesthetic procedures and maintaining a friendly demeanor.
Use patient names to personalize interactions.
Scheduling : Efficiently book, modify, or cancel appointments. Ensure timely follow-ups for next appointments.
Promotions & Programs : Educate clients about loyalty, referral programs, and ongoing promotions. Drive patient enrollment in membership initiatives.
Facility Appearance : Oversee the aesthetics, cleanliness, and staging of the facility. Ensure the office is ready for daily operations and closed per standard procedures.
Feedback & Improvement : Share patient feedback with the management. Aid in front desk projects like new client leads, rewards, promotions, and gathering online reviews.
Technology Proficiency : Manage patient records in our software system and demonstrate adeptness in using computers, iPads, and phones.
Service Promotion : Knowledgeably describe treatments, services, facility features, and hours. Actively promote treatments, discounts, and retail offerings.
Digital Presence : Contribute to the achievement of Social Media and Review objectives.
Inventory Management : Collaborate with the manager for accurate stock counts and order management.
Problem Solving : Address patient queries and concerns with professionalism. Step in for day-to-day managerial tasks as needed.
Team Collaboration : Attend staff meetings and trainings. Assist in front desk operations and communicate any significant occurrences to the management.
Professionalism : Dress as per uniform policy, maintain a proactive attitude, and work towards the continuous growth of the business.
This role requires an individual who is solutions-driven, takes the initiative, and can work both independently and as part of a team.
Last updated : 2024-04-28
Full Time
$28k-33k (estimate)
04/29/2024
05/09/2024
morganstephens.com
TALLAHASSEE, FL
<25
2014
JOSEPH TOLLAND
<$5M
The job skills required for Spa receptionist include Scheduling, Initiative, Communication Skills, Commitment, Problem Solving, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Spa receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Spa receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Spa receptionist positions, which can be used as a reference in future career path planning. As a Spa receptionist, it can be promoted into senior positions as an Electrologist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Spa receptionist. You can explore the career advancement for a Spa receptionist below and select your interested title to get hiring information.
If you are interested in becoming a Spa Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Spa Receptionist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Spa Receptionist job description and responsibilities
A spa receptionist performs administrative, clerical, and customer service duties at a spa.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Spa Receptionist jobs
Don’t abandon a client standing at the front desk.
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Positive body language at the front desk.
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Phone etiquette for hair & beauty receptionists.
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Use Social Media Platforms to Their Full Potential.
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Step 3: View the best colleges and universities for Spa Receptionist.