Responsibilities:
- Monitor, resolve system errors, disruptions. Document resolution. Manage Incident as per ITIL lifecycle. Liaise with upstream data providers to resolve issues. Respond to and solve inquiries and operations requested by users. Document, Review, handling and resolution steps for support scenarios.
- Prepare and present stability reports and presentations. Analyze Alert and Stability trends and make recommendations. Investigate root cause of the issues, Inform and educate developers about the cause so that developers and mitigate the root cause.
- Automate (1) Resolution of common problems (2) Routine investigations (3) Routine user requests using scripts or available programming platform. Lead reliability or business driven projects. Perform reliability engineering
- You will work closely with engineering/development teams to design, build, and maintain systems and help them decide on products to use, schema design and query tuning.
- You will troubleshoot issues across the entire stack: hardware, software, application and network.
- You will mentor other SREs on standard methodology for everything from monitoring to troubleshooting complex code and database issues.
- You will identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services.
- Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
- Participate in on-call rotation and periodic conference calls with other specialists from other time zones.

Required Experience:
- Hands on experience with Linux- Hands on experience with an SQL based database
- Three Tier Support experience with DBs such as IBM, DB2, Sybase, Mongo, Green Plum, KDB - Excellent analytical and communication skills
- Ability to prioritize and willingness to take ownership
- Problem solving mindset and solution enabler
- Great Problem trouble shooting and debug ability

Desired Skills
- Knowledge of Automation Related activities using scripting languages such as Python, Bash, Perl, Ruby
- Experience using Enterprise Tools such as App Dynamics, Grafana, Splunk, Dynatrace
- Awareness of, and ability to reason about modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes generally, micro services, and so on.
- Deep understanding of operating system level concepts such as processes, memory allocation, and the network stack, understanding of how applications are affected by the above, and ability to debug same.
- Generally speaking, practical experience running large scale online systems is always an advantage.

- Familiar with Financial Products like Equity and Fixed Income, securities, different type of risks in an investment bank, Trade flow
- Should be able to contribute in system design and architecture with strong database knowledge.

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Expected base pay rates for the role will be between $100,000 and $150,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs