Summary

This role will work closely with a Case Manager on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Compensation for this role starts at $20 an hour

Responsibilities

• Request Medical Bills and Records
• Submit request via Shared Services for coverage verification.
• Send Intro Letters tasked by "New File Open Checklist"
• Request PIP Log, Health Insurance Lien Letters, Bill PIP Letters, PIP
• Applications, Request PD Estimate & Send PD Letter
• Call insurance companies to get claim numbers, confirm verbal limits and follow up on
• Once the Turndown is approved send via fax, email, mail No Longer Representing letters
• Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
• Request checks from accounting to pay
• Demands Checklist- Gathering all necessary documents for demand and merging into
• Put together demand Packet PDF
• Mail Final Pay Letters to all Med Providers/Lien Holders
• Mail Proceeds check (if application) and mail DCD Checks
• Scanning documents into case management system
• Checking Docufree mail
• Communication to client when required by staff to obtain updates for the
• Required to save all faxes sent and received with appropriate title.
• Mail out Government Letters
• Assist case managers and attorneys with organizing, client files in Litify
• Complete check requests for medical records, accident reports, driving records, and vehicle ownership and submit for processing.
• Perform general administrative office duties as needed.
• Assist with other tasks as requested by the attorney or case staff

Qualification

• High school diploma or GED
• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

#LI-EM1