About us

Moreland Ear, Nose, and Throat Group, LTD is a private physician office in Waukesha, WI. We are professional, agile, collaborative and our goal is to Moreland Ear, Nose, and Throat Group, LTD has has been serving the Waukesha County community for over 50 years. Our physicians and audiologists have our roots in the Midwest and love being part of the community in the Waukesha area. We focus on providing outstanding ear, nose, throat, and hearing care using the most up to date techniques combined with a compassionate, patient centered approach..

**Job Overview:**

We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing administrative support and excellent customer service to patients and visitors.

**Duties:**

- Greet patients and visitors in a professional and friendly manner

- Answer phone calls, schedule appointments, and manage patient inquiries

- Maintain electronic medical records and ensure accuracy and confidentiality

- Assist with insurance verification processes

- Coordinate with medical staff to ensure efficient patient flow

- Handle incoming and outgoing correspondence

- Utilize medical scheduling software such as Epic and BluePrint Solutions

-Answer patient calls, schedule appointments, & registration of patients

**Qualifications:**

- Proven experience in a medical receptionist or administrative support role

- Familiarity with medical terminology and procedures

- Proficiency in using office equipment and computer software

- Strong communication skills and ability to multitask effectively

- Knowledge of medical office procedures, including handling medical records

- Experience with phone systems and managing patient appointments

Job Type: Full-time

Pay: $16.36 - $17.09 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Otolaryngology
• Surgery

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Waukesha, WI 53188 (Required)

Ability to Relocate:

• Waukesha, WI 53188: Relocate before starting work (Required)

Work Location: In person