Job Summary:

The Resident Care Associate (RCA) performs various resident care activities and assists residents with activities of daily living (ADLs) in the Memory Care residence.

Essential Job Functions:

• Assists residents with personal activities such as bathing, oral hygiene, dressing, undressing, and ambulation.
• Changes bed linens.
• Complete laundry tasks.
• Helps clients move around safely.
• Assists Life Enrichment team with programming and activities.
• Reports to a supervisor or case coordinator any changes in a client’s physical condition, behavior, or appearance.
• Solves routine client problems, promote healthy lifestyle habits, and provide general companionship and advice.
• Provides a caring and positive presence for the resident.
• Documents the services delivered to clients, in accordance with company policies and procedures.
• Supports the organization's mission, vision, and values by becoming familiar and acting in accordance with company policies and procedures.
• Promotes exceptional customer service by participation in Salemtowne Shines & fulfilling the commitments & values of the program.
• Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
• Adheres to Salemtowne’s policies and procedures regarding the compliance program of the organization and is timely in reporting any possible concerns.
• Follows all local, state, and federal regulations as they pertain to their position.
• Adheres to Salemtowne’s policies and procedures covering privacy and security in compliance with HIPAA regulations.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and interdisciplinary relationships.
• High level of initiative and creative problem-solving ability.

• Stellar customer service oriented.
• Ability to model and ensure others are providing medical treatment in a manner that honors elders’ preferences and individuality.

• Ability to be nimble to do any tasks needed, including those that may seem menial or unpleasant.
• Proficient in recognizing early signs of changing conditions and uses all available and appropriate resources to resolve needs.
• Practices and models person-centered approach.

• Demonstrates tact and empathy.
• Presents a professional appearance and demeanor.

Education and Experience:

• High school diploma or GED.
• Active certification in first aid and CPR.

Physical Requirements:

• Capable of standing and walking short distances for extended periods of time.
• Ability to lift, carry, push and/or pull objects more than 50 pounds.
• Stoop and bend at the knees, twisting from side to side at the waist.
• Reach above, below, and at shoulder level.

Work Environment:

Works in a controlled, secure, location. Possible work hazards include bloodborne pathogens, moving parts, muscular pains, and strong offensive odors.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an at-will employment relationship.

I HAVE READ AND UNDERSTAND THE REQUIREMENTS SET-FORTH IN THE ABOVE JOB DESCRIPTION. I HAVE ALSO RECEIVED A COPY OF THE ABOVE JOB DESCRIPTION.