• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Makes sure all internal requests for parts are billed on service repair order.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Issues and tracks requested parts to technicians.
• Keeps orderly records of all repair orders, invoices, and special-order parts.
• Keeps front and rear counter areas clean and uncluttered.
• Cleans computer terminals and printers daily.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Maintains professional appearance.
• Other tasks as assigned.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Parts and Service: 1 year (Required)

Work Location: In person