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MOO
East Providence, RI | Full Time
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Operations Supervisor
MOO East Providence, RI
$88k-113k (estimate)
Full Time | Print & Book Publishing 1 Month Ago
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MOO is Hiring an Operations Supervisor Near East Providence, RI

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. 

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI

We’re making new and exciting things – and we could really do with your help. 

We’re a tight knit crew that is made up of about 80 manufacturing employees across two shifts. We love great design and embrace our mission to “Design Remarkable Products for our Customers, for our Planet, for Everyone.”

We are the internal manufacturing team for an amazing design and print company. We use teamwork to tackle it together and make it simple to create beautiful, expertly crafted business stationery and promotional materials that’ll help our customers start conversations, open doors and strengthen relationships. We have great equipment, high end materials, cutting edge technology and a clean and fresh work environment.

Responsible for ensuring alignment across all functional disciplines within Operations - Manufacturing, Supply Chain, Quality, and Maintenance/Engineering to support and drive cross-functional cohesion.

Works in conjunction with peers and management to provide leadership support in manufacturing production operations.

This is an exciting opportunity in our East Providence, R.I. facility. The successful candidate will report to the Sr. Manufacturing Manager and work closely with the Customer Service and Quality/Engineering teams as well supervise as our amazing MOO Manufacturing team.

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The Person We Want

  • Ability to work in a fast-paced, ever-changing environment
  • Ability and willingness to adapt to change
  • Ability to give and receive constructive feedback
  • Self-motivated and a team player
  • Passionate about people
Responsibilities
  • Management of Process Standards and Continuous Improvements initiatives within manufacturing
  • Manage labour resources to ensure optimal product flow and internal/external customer service level agreements (SLA) requirements are met.
  • Support manufacturing to assure targeted productivity, quality and autonomous maintenance are met at SOP standards.
  • Identifies and implements improvements as necessary to ensure optimum lane output is met across all Manufacturing lanes.
  • Working with Quality to identify and analyze root causes of process deviations and determine corrective measures.
  • Ensures efficient communication and alignment of resources across Manufacturing and Quality
  • Responsible for management of manufacturing personnel including recognition, corrective action, mentoring, coaching, training, employee relations, and performance management.
  • Evaluates employee performance and conducts performance reviews while supporting employee growth and career development.
  • Participate in the design and development of training programs and ensure adoption by personnel.
  • Works with Operations Manager, Quality and Engineering to develop a plan that adheres to key performance indicators (KPI’s) and communicates the plan and desired results to the team
  • Champions a strong 5S, safety, and quality culture by promoting existing and creating new programs and processes
  • Monitor Inventory utilization of consumable materials in conjunction with Waterspider.
  • Works in conjunction with Planning to identify current and future (i.e 2-3 months out) capacity, availability, and utilization
  • Supports testing of new equipment, processes, and materials by scheduling labor and machinery.
About You
  • Industry experience in a role leading a manufacturing team.
  • Knowledge and experience with print manufacturing preferred.
  • Manufacturing production knowledge.
  • Self-motivated and a team player.
  • Passionate about people – internal and external customers as well as team members
  • Familiar with Lean, SOP’s and best practices for manufacturing management.
  • A keen eye for detail while consistently meeting strict turnaround deadline times.
  • Enthusiastic, dependable and open to a fast-paced environment.
  • Initiative and decisiveness - able to think outside the box to creatively solve problems.
  • A go-getter attitude, someone who does not settle for “just OK.”
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What’s it like to work at MOO? 

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.

That’s why we offer 23 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Print & Book Publishing

SALARY

$88k-113k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

06/20/2024

WEBSITE

moo.com

HEADQUARTERS

LINCOLN, RI

SIZE

50 - 100

FOUNDED

2006

CEO

RICHARD MOROSS

REVENUE

$10M - $50M

INDUSTRY

Print & Book Publishing

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About MOO

At MOO, we love great design and believe it can work wonders for every business. Thats why we make it simple to create beautiful, expertly crafted business stationery and promotional materials thatll help you start conversations, open doors and strengthen relationships. MOO launched in 2006 and aims to disrupt the trillion dollar global print industry by combining the values of professional design with accessibility and reach of the web. With rapid annual growth, MOO has become one of the fastest growing print businesses in the world and has over 300 employees across the UK and US London, Bost ... on, Lincoln RI, and Denver CO. We believe in supporting our people to be themselves and be successful because thats what makes MOO a great place to work. Were always looking for bright minds and bushy attitudes, so from software developers to social media specialists, copywriters to customer service heroes, we know were only as good as the teams weve built. If this sounds like you or someone you know, check out our vacancies and get in touch. Be part of something brilliant. More
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The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

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Operations supervisors are responsible for leading and supervising a group of employees.

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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

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Some companies require the operations supervisor to make major contributions to the functions of other departments.

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Operations supervisors report directly to the director of the department they supervise.

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A supervisor oversees the day-to-day performance of employees.

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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

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Step 3: View the best colleges and universities for Operations Supervisor.

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