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Montcordia Summary : Montcordia is a private pay, concierge level senior services program within an established nonprofit agency, Service Coordination, Inc.
SCI). Montcordia was created for clients seeking a deeply vetted and highly trained team of professionals that take a long-term, holistic approach to care.
Montcordia provides exceptional Concierge Companion and Aging Life Care Management services that enable seniors to age at home in comfort, style, and with full dignity.
Position Summary : Care Ambassadors supervise a group of first-class Companion Care Partners (CCPs). These CCPs provide non-medical in-home and community-based emotional and personal care supports to older adults that enable them to live at home safely and securely, while enhancing their quality of life and overall well-being.
Care Ambassadors are responsible for scheduling, ongoing support and supervision for CCPs, and payroll and billing data management.
Care Ambassadors also partner with older adults and their families to design solutions, provide supports, and coordinate care that enables optimal quality of life outcomes.
Care Ambassadors perform comprehensive, holistic assessments for companion care clients that guide their development, execution, and monitoring of the person-centered comprehensive Companion Care Plan.
follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.
Essential Duties :
Other Responsibilities :
Supervisory Duties :
This position will supervise Companion Care Partners (CCPs).
Experience Required :
Education Required :
Baccalaureate or Masters' degree in human services, business, management, or hospitality field.
SCI Value Related Competencies :
Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)
Education (Informing Others) : Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to team members.
Consistent communicator, provides team members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders
Diversity : Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented : Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve.
Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of team members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.
Driving Solutions ( Perseverance) : Pursues all initiatives with energy, drive, and the goal to succeed.
Job Specific Competencies :
Building Effective Teams : Creates strong morale and spirit. Fosters open dialogue. Allows people to finish and take responsibility for their work.
Defines success in terms of the whole team. Creates a feeling of belonging for team members.
Quickly recognizes root-cause issues, discovers the source and generates thoughtful, effective, person-centered solutions
Physical Demands : Generally, presents standard office environment. Must be able to remain in a stationary position >
95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device.
Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds.
Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people.
Must be able to exchange accurate information in these situations.
May require occasionally lifting and / or move up to 50 pounds while supporting clients.
IT Roles must be able to position self to maintain computers and equipment, including under desks and in server room(s). Frequently moves equipment weighing up to 50 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is subject to change at any time.
Disclaimer : The recruitment process is approved by Service Coordination Inc.’s Recruitment Committee and subject to change based on business needs.
In recognition of the continuing COVID-19 pandemic, Service Coordination Inc (SCI) is committed to maintaining a safe and healthy workplace.
Because of this, SCI is requiring all new hires to be fully vaccinated. New hires will be required to provide proof of vaccination status as part of the on-boarding process.
SCI provides reasonable accommodations, absent undue hardship, for medical reasons under ADA and for employees with sincerely held religious beliefs, observances, or practices that conflict with getting vaccinated.
You may request reasonable accommodation or other exemption to Sonji Ashford at sashford@sc-inc.org.
Service Coordination is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information.
Service Coordination is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process.
To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.
SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
Last updated : 2024-05-13
Full Time
$147k-202k (estimate)
04/28/2024
07/19/2024