Administrative Associate IV

Full-Time

$17.35/Hour

Montana Technological University provides a comprehensive benefits package for all eligible positions that includes health, dental and vision insurance, mandatory retirement plan with employer contribution, partial tuition waiver, and a wellness program.

Applications received by March 25, 2024 will be guaranteed full review and consideration. Applications received after that date may be considered until an adequate applicant pool has been established.

Duties:

• Answer phones, respond to emails/mail, and greet and assist students and visitors while demonstrating exceptional customer service.
• Facilitate the billing process of room/board charges for students, guests, and summer camps/conferences.
• Receive and process on-campus housing applications and deposits and facilitate room assignment communications with prospective and returning students.
• Facilitate billing and occupancy tracking as necessary for any approved room/roommate changes in residence halls and apartments, and/or for any early arrivals or late departures.
• Assess damages/charges on completed room inventories after approved by the Residence Education Coordinator and/or the Director.
• Maintain a master occupancy report/roster that is updated daily and shared with other Housing and Residence Life and student affairs staff as appropriate.
• Send reminders and time expectations for rent balances that are coming due and/or past-due.
• Track and maintain all residence hall and apartment keys and mailbox keys.
• In conjunction with the Director, provide supervision and logistical support for front desk operations in each residential building.
• Assist the Director and Residence Education Coordinator with scheduling meetings.
• Provide supervision to student workers and approve time as appropriate.
• Assist with and process all department student worker employment paperwork.
• Facilitate maintenance concerns/reports through completion of work-orders and communication with Maintenance as appropriate.

• Minimum of one year experience in an office assistant related position, or an equivalent combination of related experience.
• Effective interpersonal and communication skills, including the ability to work with individuals with diverse identities and backgrounds.
• Ability to sensitively and compassionately assist with and navigate student and parent concerns.
• Ability to problem solve and make sound decisions using good judgment, tact and sensitivity and with proper treatment of confidential and sensitive information
• Ability to remain organized and manage competing priorities.
• Ability to use Microsoft Office products.

• Experience working with Maxient, Banner (Ellucian) Student Information System, and Microsoft Office systems.
• Ability to demonstrate genuine empathy and care for students, their challenges, and their success.

For full consideration application materials must be complete.

Please include: 

• Cover letter addressing qualifications,
• Resume
• Contact information for 3 professional references. 

Any offer of employment is contingent upon a satisfactory criminal background check. 

For full consideration application materials must be complete.

Any offer of employment is contingent upon a satisfactory criminal background check.

Montana Tech is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged. Montana Tech makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, Montana Tech provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.

To claim veteran’s preference please complete the employment (veteran’s) preference form located on the employment page and email to humanresources@mtech.edu. You must include the job title of the position in which you are applying.

Employment (veteran's) preference form

To request an accommodation for the application or interview, please contact Cathy Isakson 406-496-4380; cisakson@mtech.edu

Why Work at Tech?

Help meet the changing needs of society by providing a transformative student experience by helping develop leaders for tomorrow by advancing science, engineering and technology.

In addition, Montana Tech offers an attractive benefits package* which includes:

• Medical, Dental, and Vision Insurance with low deductibles and comprehensive coverage.
• Generous employer contribution toward monthly health care benefits worth $6.08 per hour.
• 5.9% retirement employer contribution for eligible employees
• 11 Holidays per year
• 3 weeks of Annual Leave to start
• Generous sick leave policy that can be used for sick children, doctor and dentist appointments as well as bereavement.
• 6 credits of coursework free per year (fees not included)
• Life and Disability Insurance
• Reduced tuition for dependents after 4 months of employment for eligible employees
• Employee Assistance and a Wellness Program
• Optional Retirement Plan for eligible employees
• Possible remote work days with supervisor approval and eligible positions.

* Benefits are dependent on position type and terms and conditions of eligibility.

Montana Technological University, Butte Montana, is nestled in the Heart of the Rocky Mountains along the Continental Divide, where I-15 and I-90 intersect. We are home to the largest National Historic District in the country. Montana Tech is a special focus institution with a reputation for excellence and value. Montana Tech is ranked #1 in the nation by CollegeNET.