Description

JOB SUMMARY

Responsible for overall front office activities, including the reception area, mail, and facilities. Responsible for directing and coordinating office services, office facilities, and related activities, including but not limited to conference room management, new hire desk and phone setup, internal phone systems, and other duties as they apply.

ESSENTIAL FUNCTIONS: Manages the reception area, conference rooms, kitchens, and other communal areas of the office. Greets Clients and Customers with a professional demeanor, signs for all packages, ensures the reception area is clean and clutter free.

• Provide effective telephone and email communications both internally and externally. Relay callers and messages to the correct department or staff
• Assist with the coordination of overall administrative activities as directed by the Building Manager
• Responsible for opening and sorting all incoming mail for staff and property locations.
• Assist the Building Manager with maintaining office equipment and managing communications with our janitorial and other building maintenance vendors.
• Assist with vendor management as requested.
• Assist with company–related purchases of items needed for staff in accordance with Monroe Group purchasing policies and budgetary restrictions. 
• Supervises the maintenance of office equipment, including copier, fax machine, etc. 
• Coordinate logistics for Staff meetings and arrange catering requests as needed
• Administration of phone system and office closure messages on phone. 
• New hire desk and phone setup, internal phone systems, and other duties as they apply.
• Administration of phone system and office closure messages on phone. 
• New hire desk and phone setup, internal phone systems, and other duties as they apply.
• Other duties as assigned

SKILLS

• Highly skilled and knowledgeable of all standard Office equipment
• Ability to answer multi-line multi-company phone system
• Good planning, organizational and multi-tasking skills
• Excellent written and verbal communication skills
• Excellent spelling, grammar and proofreading skills, attention to detail
• Ability to present ideas clearly and concisely, orally and in writing, to diverse audiences
• Ability to understand and exercise discretion with highly sensitive and confidential material and information
• Ability to handle multiple projects accurately and in a timely manner

Requirements

REQUIREMENTS

• At least 1 years of switchboard experience
• Strong planning and organizational skills
• Strong customer service skills
• Well-developed interpersonal and communication skills.
• Computer proficiency, specifically MS Word and Excel for Windows
• Maintains a Professional Appearance and Upbeat Presence

PHYSICAL DEMANDS

• Employee must be able to lift at least 5 lbs and up to 40 lbs
• Employee will frequently utilize their hands and fingers
• Employee will be frequently required to sit and occasionally stand or walk
• Employee will be required to bend, twist, stoop and or kneel

WORK ENVIRONMENT

• Ability to work in an office setting.

BENEFITS

• Medical 
• Dental
• Vision
• 401(K)
• Roth IRA
• Ancillary STD, Hospital and Accident policies
• Company Paid Life and LTD
• Voluntary Life for Employee, Spouse and Children
• Vacation
• Sick
• Holidays

DISCLAIMER

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.