Job Description:

Function of Position:

The Specialist II is responsible for promoting student success and persistence by assisting students regarding financial aid on a walk-in and appointment basis, and acting as liaison to an MCC School. This position provides detailed assistance with the application process; verification of information on the FAFSA; packaging and awarding federal, state, and MCC financial aid; debt management, loan counseling, and financial wellness coaching; development and implementation of online forms; assisting in the determination of course eligibility relative to financial aid. The position reports to the Associate Director of Financial Aid.

Examples of Duties & Responsibilities:

Primary Functions:

• Provide detailed assistance to students related to all processes of financial aid
• Assist students in the completion of the financial aid requirements, particularly the application process
• Supports students identified as having been in foster care, orphaned, or having a legal guardian
• Verification processing function of federal financial aid to include review of income, family size, number in college for applicants, and families of applicants
• Assist students with financial resources and emergency financial aid grants
• Provide assistance relative to debt management, loan counseling, and financial wellness for prospective, current, and former students
• Provide general information to students relative to degree completion and financial aid eligibility
• Provide financial aid planning and financial wellness tools to students as debt management resources
• Coordinate with other financial aid staff and MCC Computing staff for issues related to Banner system issues and processing
• Assist in the development and communication related to online forms used in financial aid
• Assist students in the completion of the financial aid requirements, particularly the application process
• Collaborate with other Student Services offices and Academic Departments to provide appropriate resources to students

Secondary Functions:

• Attend Federal, State, and Banner related training as appropriate to perform functions
• Represent the Financial Aid Offices at various programs on and off campus
• Serve on college committees as appropriate
• Perform other duties and responsibilities as assigned by the Director of Financial Aid
• Work some evenings and weekends

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Requirements:

Required Qualifications:

• Earned bachelors degree from a regionally-accredited higher education institution
• Minimum 1 years of related experience
• Demonstrated creativity, problem solving, critical analysis, initiative, judgement and decision making skills
• Ability to communicate effectively; verbally and in writing in small and large groups

Preferred Qualifications:

• Financial aid experience
• Banner student information system experience
• Able to speak multiple languages including but not limited to Spanish, Chinese, or other languages that account for an ever-increasingly diverse student population.

Additional Information:

Salary: Salary is determined based on experience, internal equity and college budget. This position has a range of $52,000 to $55,000 and is based on these mentioned factors.

MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

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Application Instructions:

Interested applicants must apply online

Applicants MUST submit the following documents* to be considered for this position:

1. Resume/CV
2. Cover Letter

• Official transcripts will be required upon employment. Applicants with foreign degrees must submit a completed credential evaluation comparing your foreign academic accomplishments to standards in the U.S

Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.