Job Summary:
We are seeking a friendly and customer-oriented Dining Room Server to join our team. As a Dining Room Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is enjoyable and memorable. If you have a passion for hospitality and enjoy working in a fast-paced restaurant environment, we would love to hear from you.

ESSENTIAL FUNCTIONS:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Essential Functions Statement(s)
- Assist in preparing the restaurant for dining service by setting up a section, including preparing items such as linens, silverware, and glassware.
- Greet all guests in a warm, personal, friendly manner.
- Review menus with guests and answer any questions about menu items, offering descriptions and making recommendations. Inform guests of any daily specials including pricing, if not listed on the menu. Explain how various menu items are prepared, describing ingredients and cooking methods.
- Take guests' food and beverage orders and enter orders into the computer for transmittal to kitchen staff.
- Check guests' identification to ensure they meet minimum age requirements for consumption of alcohol.
- Serve food and beverages to guests, taking extra care to perform any additional table-side preparation or service as required for items served.
- Describe and recommend wines to guests; bring a selection to the table with appropriate glasses and pour the wine for the guests.
- Check with the guests to ensure that they are enjoying their meals and take action to correct any problems.
- Remove dishes and glasses from tables and take them to the kitchen for cleaning.

- Prepare the table for the next guest.
- Prepare certain hot and cold non-alcoholic beverages for guests.
- Prepare and present guests' checks, ensure any special requests are followed (such as split checks), and collect corresponding payments.
- Assist the entire service team throughout the meal period to ensure all guest's expectations are exceeded.
- Stock service areas with supplies such as coffee, iced tea, tableware, share plates, silverware, and linens.
- Fill salt, pepper, sugar, cream, condiment, napkins, and drink garnishes.
- Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.

POSITION QUALIFICATIONS:
- Competency Statement(s)
- Customer-oriented - Ability to take care of the customer's needs while following company procedures.
- Working Under Pressure - Ability to complete assigned tasks under stressful situations.
- Safety - Ability to work safely by following all safety policies and procedures.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Communication - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are met.
- Response to Direction - Receive and follow directions from supervisors; follow directions of computer-generated tickets.
- Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
- Friendly & Energetic - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of the task.
- Neat & Well Groomed - Neat & Well Groomed

SKILLS & ABILITIES:
Experience: Six months to one year prior related experience
Computer Skills: Experience with POS
Certifications & Licenses:
Must be at least 21 years of age.
Must take and pass all training tests 90% or higher.

PHYSICAL DEMANDS:
N (Not Applicable) Activity does not apply to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands Lift/Carry:
Stand: C
Walk: C
Sit: N
Manually Manipulate: F
Reach Outward: C
Reach Above Shoulder: O
11-20 lbs: C
21-50 lbs: F
Push/Pull:
13-25 lbs: F
26-40 lbs: O
Climb: F
Squat or Kneel: O
Bend: F
Grasp: C
Speak :C
Other Physical Requirements:
Vision (Near, Distance, Color, Peripheral, Depth)
Sense of Sound - Hear verbal requests by guests, coworkers, and managers.
Sense of Smell
Sense of Taste
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) Facemask, non-slip shoes, back belt if lifting over 25 lbs,
safety glove when using a knife.
Frequent use of stairs while carrying items and constant movement around the restaurant.

WORK ENVIRONMENT:
Fast-paced, high-energy, moderately noisy environment containing multiple personality types. It can become crowded and can become high-pressure and/or high stress due to the physical demands of the facility and demands of the
clientele.

Pay Rate: $12.75 Tips (FOH Tip Pool Range $6-8)

Job Type: Full-time

Pay: From $12.75 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Lahaina, HI 96761: Relocate before starting work (Required)

Work Location: In person