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The Project Intern is part of the Account Management department, reporting to the EVP - Customer Experience. This role will focus on acquisition integrations by providing system research and analysis as needed by Operations. This individual must be detail-oriented and have experience staying on task to meet project timelines. This individual must be able to work effectively and efficiently both as part of the team and as an individual. The Project Intern must be able to multi-task and manage multiple projects simultaneously.
The Project Intern will also learn about all aspects of Operations, including Service Delivery, Support, Account Management, Contract Management, and system applications. The projects range from internal projects that include other departments, customer-facing projects, and ad-hoc projects as assigned by the Manager of Sales Enablement, VP of Support and/or the EVP, Customer Experience. Critical projects involving a single department, to projects with visibility up through the office of the CEO. Projects will be overseen by the Manager of Sales Enablement.
Project Responsibilities:
Responsibilities Specific to this Role:
Among the soft skills this individual must have or become proficient in to be effective at this position are:
Tools: Salesforce, Hubspot, RevIO, Logisense, Zendesk, Google apps for business, MS office
Knowledge, Skills, and Abilities
Successful candidates will possess and be required to show the following KSAs in this role:
Education and Experience
Location and Reporting to the Office
This job description is not intended to be all inclusive, and the intern will also be required to perform other related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.
Note: This role is classified as an internship/temporary/seasonal role, estimated to work less than 1000 hours. This role is not eligible for employee benefit programs, 401(k) plan participation or corporate bonus participation. In the event that someone is hired into a full time role at a later date, eligibility will be documented at that time.
Intern
$120k-150k (estimate)
04/14/2024
06/13/2024
momentumtelecom.com
PHILADELPHIA, PA
200 - 500
2001
Private
WILLIAM J FOX III
$50M - $200M
Momentum Telecom provides business VoIP, contact center, unified communications, video conferencing and broadband management services.