Mom’s Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode.

The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders.

This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order.

We are a mission driven company that invites you to be a part of our family. This is a fully remote position. Employees must be located in Utah or Idaho (applicants outside these states will not be considered).

The starting wage is $16.00 / hour with weekly pay, PTO, and benefits available after 30 days of employment.

Our team members enjoy :

• Tiered growth path for promotion starting Day 1
• Eligible for Referral Bonuses starting Day 1
• Weekly paychecks
• PTO, 401k, & a Full benefits package

Position Responsibilities may include, but not limited to

• Handle inbound and outbound customer service calls with our clients placing their meal order
• Address questions, and provide exceptional customer service
• Input order information into the appropriate client order screen
• Ensure all assigned clients are contacted and have an order on file
• Contact case managers via telephone, email, and / or fax when a special situation arises regarding one of their clients
• Work quickly and efficiently without making the client feel rushed

Last updated : 2024-05-08