6 Customer Service Team Member Jobs in Goldsboro, NC
ModWash is Hiring a Customer Service Team Member Near Goldsboro, NC
**Customer Service Team Member**
Goldsboro, NC, USA Req #21 Monday, February 7, 2022 We are looking for a **Guest Experience Team Member** to be the face of ModWash. Youll be working with like-minded peers to ensure that each guest has an outstanding experience while driving sales of memberships to help grow the ModWash brand. As a Guest Experience Team Member, you will not only have the opportunity to impact the business, but also your community!
We at ModWash believe in creating a positive ripple effect. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities. **Lets make a ripple effect together.**
What youll do:
* Strive to expand the ModWash brand through membership sales
* Recommend and encourage purchase of additional services
* Evaluate guest needs and answer any questions they may have
* Guide guests through the ModWash experience
* Ensure facilities are always clean and presentable
* Strive to exceed service standards and sales goals
What youll need:
* Strong interpersonal skills
* A willingness to learn and grow
* A passion for serving others
* Persuasiveness and determination
* Comfortability selling services
* Flexibility in scheduling
* A high school diploma
* Ability to lift or move 25 pounds
Who you are:
* **Confident** : I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning. I represent the ModBrand with pride.
* **Safety Driven** : I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.
* **Efficient** : I recognize my customers time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information. I am mentally present and focused. I am organized and prepared.
* **Guest Obsessed** : I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing customer service by using my imagination. I have a Servants Heart and will create great memories. I show that I care by expressing my intentions.
*ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.*
*Upon offer, selected candidates are required to complete a pre-hire background*
*Job Types: Full-time, Part-time*
**Other details**
* Pay Type Hourly
* Hiring Rate $11.00
Job Summary
Full Time
$36k-46k (estimate)
04/22/2024
05/05/2024
modwash.com
Chattanooga, TN
<25
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The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Team Member job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer service job tasks.
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Agents may also personally follow up with customers to find out how the solution worked for them.
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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.
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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.
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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Team Member jobs
A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.
03/10/2022: Mcallen, TX
Responding to questions with positive language can greatly affect how the customer hears the response.
02/18/2022: Evansville, IN
Customer service experience goes beyond call centers and emails.
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Seek out unique touch points to build positive customer experiences.
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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.
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Step 3: View the best colleges and universities for Customer Service Team Member.
