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MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Service Specialist for our Columbia , SC location to support our fast-growing MSS division.
Our professional services include a complete range of offerings allowing us to support customers in the planning, design, implementation, integration, and maintenance of state-of-the-art security systems.
MCA seeks team members who share our values : service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board.
Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
Ideal candidates will ensure all customers are taken care of in a timely and positive manner and that the front office runs smoothly.
This position requires strong verbal, non-verbal, and written communication skills. Must be a multi-tasker who can work with a multi-line phone system and should possess strong typing and computer skills.
WHAT YOU WILL BE DOING :
WHAT YOU WILL BRING TO THE TEAM :
The physical environment requires the employee to work inside.
occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.
TRAVEL REQUIREMENTS :
Travel as necessary to support company and customer needs.
DIRECT REPORTS : No Direct Reports
No Direct Reports
WHO WE ARE
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide.
Customers trust us to provide a portfolio of turn-key systems, products, and services including two-way radio communications, vehicle uplift, security video and access control systems, BDA / DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks.
Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government.
In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE
We are better together through the MCA Way : living our core values of Service First, Growth, Teamwork, and Safety.We take our work and customers seriously and believe our best work can be fun.
A component of our business that embodies the MCA advantage is our Service First DNA culture.Service isn’t just a motto for MCA,it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE : The above statements describe the general nature and level of work performed by the person assigned to this job.They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity.
At MCA, we are better together.
LI-SG1#
Last updated : 2024-05-22
Full Time
Telecommunications
$46k-57k (estimate)
05/23/2024
06/13/2024
wirelessnc.com
CHARLOTTE, NC
200 - 500
1997
Private
BOB HAYNES
$200M - $500M
Telecommunications
The job skills required for Customer service specialist include Customer Service, Products and Services, Scheduling, Planning, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
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Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Specialist.