Korn Ferry has partnered with our client on their search for the role, Chief Operating Officer, Property Management.

Location: Philadelphia

Purpose of the Position:

Our client is presently seeking a Chief Operating Officer, Property Management. This executive will assume responsibility for overseeing property management across all properties. This individual’s primary objectives will include ensuring the fiscal integrity of building operations, meeting financial performance targets, and maintaining high standards of property management. Additionally, this individual will ensure compliance with all relevant laws, regulations, policies, and procedures. Moreover, as a senior leader within the organization, this individual will serve as a culture champion, actively promoting the company’s mission and philosophy.

Key Responsibilities:

With a data-driven approach to management, the COO provides direct supervision to the RVPs in Property Management Operations and Service Operations. This supervision ensures that the operations and maintenance of all properties align with overarching standards emphasizing quality, occupancy, cost control, and revenue objectives.

The individual actively:

• Maintains assigned properties in a decent, safe, and sanitary condition at all times
• Organizes assigned work efficiently
• Develops effective work methods that comply with expectations
• Partners with internal and external resources to maintain high levels of property performance and standards:
• Interprets program standards, procedures, and regulations crucial for program effectiveness
• Manages the budget for all area programs
• Recommends modifications to meet evolving program requirements and staff adjustments
• Participates in developing the annual budget submission related to Property Management Operations
• Ensures the area of responsibility operates within the established budget
• Advises the CEO and relevant C-level peers on pertinent budget, policy, program, and procedural matters
• Provides updates on all phases of area programs
• Represents organization partners at various public/business, community, and resident meetings