A new contract award has created the opportunity for a Systems Administrator I - Desktop Support to support our government customer in Springfield, VA. 

In this position, you will be a member of the Tier 1/2 Information Technology Enterprise End-User Computing Support team. You will support a wide array of systems, applications, and services spanning desktop operating systems (OSs), high-performance graphic workstations, thin clients, conferencing systems, multifunction devices, VOIP phone systems and cross-domain-solution endpoints.

Responsibilities include: 

• Receiving client computing requests, patching and workstation deployment for the customer’s IT business and mission-focussed enterprise systems
• Planning, receiving, prioritizing, documenting, and actively managing end user computing (EUC)
• Utilizing proprietary and common vendor-provided management tools to provide consistent desktop configuration and end-user experience
• Handling complex development requirements independently and supporting internally escalated tickets from the IT Enterprise Service Desk team.

Experience Requirements:

• 3 years of experience working in an enterprise IT desktop administrator role
• Demonstrated experience deploying and managing Microsoft Windows desktop platforms or ThinLinux
• Demonstrated experience with platforms and applications such as thick, thin, and zero clients – both “physical” and “virtual” – persistent and non-persistent 
• Comfortable interacting with customers, both in person and over the phone
• Proficient in software installation, configuration, life cycle management, and inventory
• Demonstrated experience patching operating systems, Microsoft, and third-party patching
• Demonstrated experience working with remote monitoring and management tools

Technical Requirements:

• Candidates must meet the Cyber IT/Cybersecurity Workforce (CSWF) SECNAV M-5239.2 requirements for this position. For more information visit: Navy Cool Cyber IT/CSWF Workforce Model.

Education: Qualified Bachelor's degree from accredited University OR one of the below certifications

• CompTIA Security CE
• GIAC Security Essentials Certification (GSEC)
• Systems Security Certified Practitioner (SSCP)

*Other certifications may qualify as listed in the Navy Cool Cyber IT/CSWF Workforce Model. 

• This position will require U.S. citizenship and an active DoD Top Secret clearance with SCI eligibility. The ability to obtain and maintain a Counterintelligence (CI) Polygraph is also required.