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Member service representative
MJHS New York, NY
$41k-50k (estimate)
Full Time | Skilled Nursing Services & Residential Care 1 Week Ago
Save

MJHS is Hiring a Member service representative Near New York, NY

Why work for MJHS?

Do you receive a paid day off for your birthday now? No? You will here! You will also receive the training, tuition assistance and career development you desire to help you achieve your career goals.

You take care of our patients, residents and health plan members, and we will take care of the rest!

Benefits include :

  • Sign-on Bonuses ORStudent Loan Assistancefor clinical staff
  • FREEOnline RN to BSN and MSN degree programs!
  • Tuition Reimbursementfor all full and part-time staff
  • Dependent Tuition Reimbursementfor clinical staff!
  • Generous paid time off
  • Affordablemedical, dental and vision coverage for employee and family members
  • Two retirement plans! 403(b) AND Employer Paid Pension
  • Flexible spending
  • And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities :

Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers.

Receives calls from members and providers. Responds to customers complaints and grievances. Records all calls and detail.

Receives requests for adjustments on claim issues. Receives requests for disenrollment.

Qualifications :

  • High School Diploma
  • Minimum 6 months call center experience
  • Microsoft Word
  • Excellent skills in telephone communication and a professional demeanor
  • Ability to manage multiple tasks and work consistently in a fast-paced environment
  • Last updated : 2024-05-17

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$41k-50k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

08/15/2024

WEBSITE

mjhs.org

HEADQUARTERS

BROOKLYN, NY

SIZE

1,000 - 3,000

FOUNDED

1907

CEO

ELI S FELDMAN

REVENUE

$50M - $200M

INDUSTRY

Skilled Nursing Services & Residential Care

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About MJHS

MJHS is one of the largest health systems in the region. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care (Menorah and Isabella Center) and the research based MJHS Institute for Innovation and Palliative Care. We also offer health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees. For more information, please visit www.mjhs.o...rg, facebook.com/MJHS01, twitter.com/MJHS01, youtube.com/MJHS01, instagram.com/MJHS01 or call 1-855-692-5058. Interested in working at MJHS? Visit www.mjhs.jobs More
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The job skills required for Member service representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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