• Warmly greet clients, walk them to the proper beauty station and inform assigned students of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Maintain a tidy reception area
• Time management skills to prioritize and complete a wide variety of tasks throughout the day
• Patience and listening skills to respond appropriately and interact positively with upset customers
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

Hours: 930AM-430PM

Tuesday - Saturday

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Schedule:

• Day shift
• Weekends as needed

Experience:

• receptionist: 1 year (Required)

Work Location: In person