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Customer Service Rep (On-site 11am - 8 pm)
Misumi USA Schaumburg, IL
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$57k-74k (estimate)
Full Time 3 Days Ago
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Misumi USA is Hiring a Customer Service Rep (On-site 11am - 8 pm) Near Schaumburg, IL

Are you in search of a new opportunity? Stop your search right here and let me tell you what MISUMI can do for you!
MISUMI USA is the North American arm of a $3B global leader in the design, production, and distribution of automated manufacturing components. We are looking for talented individuals to join our fast-growing, highly profitable company. We offer a wide variety of schedules that accommodate different individual circumstances and preferences.
Top Reasons to apply at MISUMI
  • Competitive wages and bonus opportunities
  • Career growth opportunities through internal transfers and promotions
  • Training and professional development opportunities
  • Outstanding benefits include medical, dental, vision, life insurance, PTO, paid holidays, short-term & long-term disability, 401(k) with company match, and an employee assistance plan
  • Company-paid membership to a 24/7 on-site gym with a sauna
  • Regular company and tenant social events in a Class A building.
  • On-site cafeteria with healthy food options
  • Payday donuts
About the Job
  • This is an onsite Monday through Friday office position in our Schaumburg Corporate office. The shift open is 11:00 a.m. - 8:00 p.m.
  • Processes quotations and sales orders, prepares and follows up on purchase orders, and confirmation of ship dates and pricing.
  • Responds to customer's inquiries or complaints regarding company products or services.
  • Handles inbound phone calls and queries utilizing outstanding communication skills.
  • Serves as primary customer contact and works with other internal departments to address and resolve customer inquiries and issues.
  • Rotational Saturdays may be required.
What we need from you
  • 2 years of experience working directly with end customers in a fast-moving and dynamic organization
  • Exceptional focus on meeting and exceeding customers' needs
  • Microsoft Office Suite intermediate skills
  • Ability to multi-task and efficiently manage time
MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
FOR CALIFORNIA RESIDENTS:
MISUMI USA, Inc. ("MISUMI") complies with the California Consumer Privacy Act ("CCPA"), California Privacy Rights Act ("CPRA"), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https://us.misumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to hr1@misumiusa.com.

Job Summary

JOB TYPE

Full Time

SALARY

$57k-74k (estimate)

POST DATE

06/17/2024

EXPIRATION DATE

07/02/2024

WEBSITE

misumiusa.com

HEADQUARTERS

SCHAUMBURG, IL

SIZE

200 - 500

TYPE

Private

CEO

HARRY PHILIPS

REVENUE

<$5M

INDUSTRY

Print & Book Publishing

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Misumi is an online marketplace that allows users to buy automation, electrical and wiring components.

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The following is the career advancement route for Customer Service Rep (On-site 11am - 8 pm) positions, which can be used as a reference in future career path planning. As a Customer Service Rep (On-site 11am - 8 pm), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep (On-site 11am - 8 pm). You can explore the career advancement for a Customer Service Rep (On-site 11am - 8 pm) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

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The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

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Don’t worry about acquiring expensive gear; focus on the learning first.

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Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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