University Police & Parking

• Manage administrative, financial and personnel activities of assigned department/functional area
• Explains policies and procedures to advise and assist others, team, and/or management
• Oversees and guides process completion and related programs, policies and procedures
• May perform some of the work supervised/managed, especially when it is highly complex and/or technical in nature
• May serve as a representative for the functional unit
• Assesses current and future needs of the function and plans accordingly
• Applies operational business practices and coordinates with other closely related areas both inside and outside the function/department to improve efficiency
• Provides input to short- and long-term plans for the function
• Provides input to the development and implementation of function/department programs, policies, procedures, etc.
• Coordinates resources and sets daily priorities to meet operational objectives and offset competing priorities
• Establishes necessary controls and governance processes for projects of varying degrees of complexity
• Uses judgment to identify, troubleshoot and resolve day-to-day technical and operational problems
• Impacts the quality, efficiency and effectiveness of own team and its contribution to the Finance and Business function, by recommending efficiencies that align with the organization and best practice
• Explains information and changes, ensuring audience understanding
• Conveys performance expectations and handles sensitive issues

Key Responsibilities

• Provide strategic direction and leadership for the campus parking operations department to ensure efficient and effective management of parking facilities and services
• Develop and implement policies, procedures, and guidelines for parking operations in accordance with organizational goals, regulations, and industry best practices
• Oversee the day-to-day operations of parking facilities, including parking lot maintenance, signage, enforcement, and security
• Manage parking inventory, including permits, passes, and spaces allocation, to optimize utilization and revenue generation
• Supervise parking staff, including hiring, training, scheduling, and performance management, to maintain a high level of customer service and operational excellence
• Monitor and analyze parking data, such as occupancy rates, revenue, and traffic flow, to identify trends, issues, and opportunities for improvement
• Develop and manage budgets for parking operations, including revenue projections, expenses, and capital investments, to ensure financial sustainability and accountability
• Implement technology solutions for parking management, such as automated payment systems, and mobile apps, to enhance efficiency and user experience
• Coordinate with campus stakeholders, including administration, facilities management, and transportation departments, to align parking operations with overall campus planning and development
• Liaise with local authorities, regulatory agencies, and community stakeholders to ensure compliance with parking regulations, permits, and zoning requirements
• Respond to inquiries, complaints, and feedback from students, faculty, staff, and visitors regarding parking issues and concerns, and implement appropriate resolutions
• Plan and execute special events, such as graduations, conferences, and athletic events, to accommodate increased parking demand and facilitate smooth traffic flow
• Conduct regular audits and inspections of parking facilities to assess safety, accessibility, and compliance with regulations and standards
• Stay informed about industry trends, innovations, and emerging technologies in parking management to continuously improve operations and services
• Foster a culture of teamwork, professionalism, and customer service excellence within the parking operations department to achieve organizational goals and objectives

This Shift is from 7:30am to 4:00pm

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

• Outstanding communication skills. Friendly and outgoing and able to manage parking issues respectfully and professionally
• Ability to resolve complex and sometimes last-minute parking issues and requests from internal and external constituents
• Moderate understanding of contracts and project management
• Understand of campus parking geography
• Knowledge and ability to use various Microsoft products including spreadsheets and Word

The anticipated hiring range for this position has been established as a salaried amount of $58,572.80 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line. Grade: GGS 11University Title: BUSINESS ADMINISTRATION MANAGER IIITo review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values CommitmentWe value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 573-341-4241.To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.