Manager. People Business Partner. Position Summary. The Manager, People Business Partner, leads as a hands-on partner working closely with Crewleaders and teams in assessing, driving, and executing initiatives across workgroups, geographies, and functions. The Manager, People Business Partner collaborates closely with leaders and crewmembers to influence decision-making and ensure that the People team strategies support business objectives. This ...
Director Technology Cloud and Infrastructure Services. (LSC, OSC, SSC). Position Summary. The Director supports the development and execution of JetBlue’s technology strategy, ensuring day-to-day reliability, scalability, security, and modernization of the company’s on-premise, cloud, and hybrid infrastructure. This leader drives transformation through automation, infrastructure as code, and cloud-native services while aligning technology capabil...
Position Summary. The Paisly Engineer, Data reports directly to the Associate Head, Data Engineering and is responsible for developing and supporting the data management and analytics platforms, including data infrastructure, in order to support the evolution of travel products. The Engineer, Data is focused on the design and development of data ingestion, processing and storage pipelines, as well as the transformation of raw data into business i...
Position Summary. The Senior Analyst, Loyalty Lounges and Airport Experience is responsible for delivering the successful execution of JetBlue’s lounge and airport experience strategy. The Sr. Analyst focuses on collaborating with key internal and external stakeholders to add to the sustainability and growth of Loyalty’s JetForward initiatives. The Senior Analyst reports to the Manager of Loyalty Lounges and Airport Experiences within the Loyalty...
Position Summary. The Senior Analyst, Loyalty Lounges and Airport Experience is responsible for delivering the successful execution of JetBlue’s lounge and airport experience strategy. The Sr. Analyst focuses on collaborating with key internal and external stakeholders to add to the sustainability and growth of Loyalty’s JetForward initiatives. The Senior Analyst reports to the Manager of Loyalty Lounges and Airport Experiences within the Loyalty...
Position Summary. The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers’ personal identification. tags, lifts, and handles customer luggage. books, sells, and verifies flight reservations. meets and assists with flight arrivals and departures. helps prepare aircraft cabin for departure. coordinates customer boarding and deplaning. assists customers with spe...
Position Summary. The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers’ personal identification. tags, lifts, and handles customer luggage. books, sells, and verifies flight reservations. meets and assists with flight arrivals and departures. helps prepare aircraft cabin for departure. coordinates customer boarding and deplaning. assists customers with spe...
Position Summary. This is an exciting opportunity to join a high-performing product team committed to delivering digital experiences that our customers love. The Associate Product Manager Digital Products reports to the Manager IT Self Service Products. This person will work closely with the Product Manager IT Digital and Customer Products to help define the overall strategy for our self-service day-of-travel products. As a key member of the IT S...
Position Summary. The Product Analyst Distribution Technology is responsible for supporting and improving JetBlue’s airline distribution platforms, corporate sales enablement tools, and airline partnership technologies. This includes traditional Global Distribution System (GDS) and Online Travel Agency (OTA) channels, emerging New Distribution Capability (NDC) initiatives, B2B corporate booking and servicing capabilities, and technical integratio...
Position Summary. The Airport Operations Seasonal Crew provides award-winning customer service to customers in the airport. The Seasonal Crew works, due to operational needs, on a temporary basis (maximum 1,000 hours per year). The crewmember checks-in and verifies customers’ personal identification. tags, lifts, and handles customer luggage. books, sells, and verifies flight reservations. meets and assists with flight arrivals and departures. he...
Position Summary. The Analyst, Centralized Publications, will support the Centralized Publications team and its Content Management System (CMS). The Analyst, Centralized Publications supports frontline crewmembers and business partners by managing web access accounts and troubleshooting account errors directly with users. The Analyst, Centralized Publications also manages incoming documentation and maintains a documentation database. The Analyst,...
Position Title: Director, Product. Position Summary. The Director, Product is responsible for defining and driving product development and management strategy for JetBlue Airways. This role ensures JetBlue's products evolve to meet changing Customer needs/expectations, market dynamics, competitive environment and operational realities-balancing innovation with disciplined cost management. Partnering with the SVP, Marketing & Brand, the Director c...
