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Heritage Veterinary Hospital has an opportunity for a full time Lead Customer Service Representative to join our team!
Compensation: Up to $20/hr depending on experience
Location: 4011 S 79th E Ave Tulsa, Oklahoma 74145
Job Summary:The Lead Customer Service Representative (CSR) focuses on client service and excellent communication. The Lead CSR is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Lead CSR must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Lead CSR will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
ResponsibilitiesHow you'll make an impact:
Required Knowledge, Skills and Abilities:
We put people first and never compromise on our values.
Apply today for immediate consideration!
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Full Time
Business Services
$42k-56k (estimate)
03/28/2024
03/31/2024
missionvetpartners.com
DEARBORN HEIGHTS, MI
200 - 500
2017
<$5M
Business Services
The job skills required for Lead Customer Service Representative (Lead Receptionist) include Customer Service, Communication Skills, Scheduling, Products and Services, Client Service, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Customer Service Representative (Lead Receptionist). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Customer Service Representative (Lead Receptionist). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Customer Service Representative (Lead Receptionist) positions, which can be used as a reference in future career path planning. As a Lead Customer Service Representative (Lead Receptionist), it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Customer Service Representative (Lead Receptionist). You can explore the career advancement for a Lead Customer Service Representative (Lead Receptionist) below and select your interested title to get hiring information.
If you are interested in becoming a Lead Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Customer Service Representative job description and responsibilities
A lead customer service representative handles escalation and evaluates team member's performance.
02/22/2022: Provo, UT
Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible to give them satisfaction.
03/07/2022: Lancaster, PA
They also make provision for a change of mode of operation when the existing one isn’t yielding maximum results.
01/19/2022: Ventura, CA
Give detailed statistical feedback on performance of team members to the management for staff evaluation and reward purposes.
03/21/2022: Anaheim, CA
Create better modes of operations to make customer service easier for both team members and customers.
02/06/2022: Wilmington, DE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Customer Service Representative jobs
Develop a customer loyalty program.
03/30/2022: Kansas City, KS
Build a customer survey strategy.
01/19/2022: Boise, ID
Get creative with customer renewals and upsells.
03/27/2022: Kansas City, KS
Reply as quickly as possible on social media.
01/10/2022: Fargo, ND
Monitor customer service through social media with a tool.
02/15/2022: Passaic, NJ
Step 3: View the best colleges and universities for Lead Customer Service Representative.