Assistant Store Manager

About Miniso:

Why should you join MINISO USA now? MINISO is the largest global discount variety retail store chain and the fastest growing brand in North America with high quality Asian brands.

MINISO has over 5000 stores across 79 countries. With over 53 stores across the USA and Canada and projecting to open to 5000 plus stores in the next few years in North America.

At MINISO USA, the company is experiencing hyper growth with massive hiring needs.

If you love creating a culture by embracing diversity, customer centric, execution, innovation, integrity, performance, respect, agility, and collaboration to the workplace? Then, you would fit right in at the inception of MINISO-USA. Come join us, let’s create a new beginning.

Job details

Qualifications:

• Proven successful experience as a retail manager or shift leader role
• Powerful leading skills and business orientation
• Customer service skills
• Strong organizational skills
• Good communication and interpersonal skills
• Ability to travel and/or relocate to different locations and manage additional stores based on company’s needs

Physical Qualifications:

• Ability to work in a retail environment; majority of time will be moving and on their feet; review, revise, create retail paperwork; communicate with employees, members, and the public.
• Ability to lift heavy inventory/shipment boxes, up to 50 lbs.
• Ability to communicate telephonically
• Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system

Full Job Description – Responsibilities but not limited to:

• Deliver sales goals by training, motivating, mentoring and providing feedback to sales staff
• Oversee entire retail store and overall performance to develop the store employees
• Ensure high levels of customer satisfaction through excellent service
• Support with store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards by communicating feedback to the Operational Display Team
• Initiate and implement replenishment strategies within the store
• Report on buying trends, customer needs, profits, etc.
• Help streamline and control labor costs
• Interview candidates for sales associate and shift leader positions
• Product Management: Inventory levels, handling shipment, damages, returns, etc.
• Able to deliver constructive feedback and accountability
• Conduct personnel performance appraisals to establish training needs and build career paths
• Manage all issues that arise from staff or customers (complaints, grievances, etc.)
• Be a shining example of well behavior and high performance
• Communicate daily with Operations Team
• Additional Store Manager duties as needed or requested from District Manager
• Travel to work at other Miniso locations when necessary

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)

Ability to Relocate:

• Pleasanton, CA 94588: Relocate before starting work (Required)

Work Location: In person