Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 37,000 units and almost 5 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life’s transitions.

The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. As such, we offer affordable storage solutions equipped with industry-leading safety, security, and innovation. With expansive growth comes challenge and opportunity; our talented team is dynamic, diverse, and inclusive. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.

WHAT WILL YOU DO?

• Liaison with facility management on OPEX and CAPEX construction portfolio projects.
• Provide post-acquisition operational support, which could include up to 50% travel required.
• Support regional operations managers within assigned facilities, being responsible for the overall direction, coordination, and evaluation of assigned accounts/campuses.
• Continually analyze and refine operational procedures for improved efficiency and quality, including development and implementation of best practices in inventory management, security protocols, and customer service.
• Monitor budgets for all operational areas, monitor financial performance, and make necessary adjustments to drive profitability.
• Provide analytical reporting on KPIs on a weekly, monthly, and quarterly basis.
• Collaborate with senior leadership on strategic planning and ensure the successful execution of strategies across the company’s facilities, including initiatives related to OPEX construction, post acquisitions, and commercial leases.
• Liaison with headquarter shared services with field operations; key departments include accounts payable, IT, finance, asset management, and fleet operations.
• Promote and ensure a clean and safe work environment.
• Perform other duties as required and assigned.

WHAT WILL YOU NEED?

• Proven track record in a similar role in the self-storage industry or related field, with a deep understanding of operational challenges and opportunities specific to this sector.
• Demonstrated experience in managing and motivating diverse teams, with the ability to foster a positive and productive work environment.
• Strong communication and interpersonal skills.
• Proficiency in budgeting, financial forecasting, and performance metrics, with a proven ability to drive profitability and operational efficiency.
• Ability to travel up to 50% of the time.
• Employment references and criminal record check will be conducted as part of our selection process.

WHAT DO WE OFFER?  

• We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
• With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make. 
• We provide a competitive compensation package comprised of a group benefits plan, 401K Matching Program, and discretionary bonus program for select roles.
• We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email peopleandculture@minimallstorage.com.

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