Title: Claims Assistant

Location: Jacksonville, FL 32202 (100% Onsite)

Duration: 6 Months (Possible extension)

JOB SUMMARY:

• This position is responsible for providing customer service and support to the Claims Organization.
• Litigation Support has been given a large project to work on (Adding Tax IDs for Litigation Matters) and 3 Claims Assistant resources are needed.
• This assignment will require resources who have a strong attention to detail and can stay focused on the same repetitive task utilizing Excel and Claim Center.

JOB DUTIES:

• Models’ ethical behavior and executes job responsibilities in accordance with Citizen’s core values, ethics, and information protection policies.
• Provides claims and litigation related support to the Claims Organization and its special handling units.
• Conducts research and data input utilizing the appropriate claim systems.
• Performs tasks, projects and training as assigned.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:

• Proficient in Microsoft Word, Excel, Outlook, and Internet based programs.
• Experience utilizing network folders/drives for compilation of documents.
• Experience with imaging related applications.
• Multi-task in fast-paced environment.
• Identify discrepancies, accuracy, and pay attention to detail.
• Communicate effectively and professionally, in written and verbal form.
• Organize and coordinate assignments in a prioritized manner.
• Work independently and efficiently.

RELEVANT EXPERIENCE:

• 1 or more years of customer service, insurance related, clerical, or administrative experience.

EDUCATION:

• High School Diploma / GED

PREFERRED EDUCATON and EXPERIENCE

• Associate degree
• Two (2) or more years of customer service, insurance related, clerical, or administrative experience.

About Mindlance:

Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person