Win for the Employee. Win for the Customer. Win for the Company is our Core Focus at MillTown Plumbing & Heating, Inc. We are a family owned business that has been serving communities for over 35 years. We are a steadily growing home service company providing services for plumbing, heating, cooling and electrical in both residential and commercial systems in Massachusetts and New Hampshire.

Benefits

• Blue Cross Blue Shield Health Insurance
• Dental and Vision Insurance
• One week vacation time the first year, Two weeks second year
• One week of sick time
• Bonuses
• Flexible Schedule
• Life Insurance
• 401(k) Retirement Plan with Company Match
• Six Paid Holidays
• Company Uniforms that are laundered weekly
• Educational Allowances/Reimbursement for field related courses
• Paid ongoing training
• Company Events
• Boot Compensation
• Company Truck to take home

Essential Duties and Responsibilities

• Complete all HVAC system installations efficiently and accurately
• By working closely with the installation manager, warehouse manager and installation apprentices, you will complete jobs on time and under budget, helping achieve the company's financial goals.
• Know how to establish customer rapport to ensure highest levels of satisfaction.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Ensure jobs are properly staged; sign off on job quality checklist.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Adhere to the company's plan for resolving customer complaints quickly and favorably.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, and technical vendor training.
• Train and mentor apprentices to ensure on-time, high quality installations.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Desired Skills and Experience.

• Knowledge of applicable installation and venting codes
• Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams
• Highly organized with exceptional follow-through abilities
• Strong verbal and written communications
• High integrity with advanced social skills and ability to make solid connections.
• Competitive individual contributor who also loves to win as a team

Qualifications

• Universal EPA Certification
• NexStar Service System within one year

MillTown Plumbing and Heating, Inc. is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability or any other characteristic protected by applicable law